Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
HHK3909	3		2/2/0	CC		4

Course Goals	To emphasize the importance of effective communication between cockpit and cabin crew including common language and terminology and to give general information about communication techniques.
Prerequisite(s)	HHK3909 COMMUNICATION
Corequisite(s)	Course Code Course Name…
Special Requisite(s)	Intermediate level English,attendance
Instructor(s)	ÖĞR.GÖR.NUR BUDAKLIER
Course Assistant(s)
Schedule	Friday13.30-17.20- Incirli MYO, 3A-01
Office Hour(s)	Friday 11.30-12.30 Incirli MYO, 3A-04
Teaching Methods and Techniques	-Lecture, discussion, practice
Principle Sources	-SİVİL HAVACILIK GENEL MÜDÜRLÜĞÜ YAYINLARI, Yayın No: HAD/T-22
Other Sources	- ICAO ANNEX 10 - DİL YETERLİLİĞİ TALİMATI (SHT-1DY)

Course Schedules
Week	Contents	Learning Methods
1. Week	Information about communication, communication in aviation	Oral Presentation
2. Week	Comman Language	Oral Presentation, practice
3. Week	Services responsible for communications, ICAO, DHMI	Oral Presentation
4. Week	Radio Navigation Services, Mobile Service and Fixed Service	Oral Presentation, practice
5. Week	Aviation Alphabet, how to read numbers in aviation, combination of letters and numbers	Oral Presentation, practice
6. Week	Time format, phresiology	Oral Presentation; practice
7. Week	In-flight communication, (cockpit, cabin, and passengers), Communication system	Oral Presentation, practice
8. Week	Midterm	Midterm Exam
9. Week	Flight Crew - Cabin Crew communication	Oral Presentation, practice
10. Week	Announcements, sound systems	Oral Presentation, practice
11. Week	Importance of cabin warning lights in communication, Cabin Ready report	Oral Presentation, practice
12. Week	Importance of briefing and de-briefing, Effective Communication and Coordination with Other Operations and Ground Handling Personnel	Oral Presentation, practice
13. Week	Written Communication (maintenance log, bulletin, announcement, information notes)	Oral Presentation, practice
14. Week	In-flight communication, in-flight communication in abnormal situations	Oral Presentation, practice
15. Week	Final	Final Exam
16. Week	Final	Final Exam
17. Week

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	40
Final Exam	1	60

Program Outcomes PO-1 It is to have knowledge in economics and business administration PO-2 It is to have knowledge in the field of safety management systems PO-3 Having knowledge of diction and announce areas PO-4 Having knowledge of catering and service area PO-5 To have knowledge of basic first aid area PO-6 Having knowledge in the field of Crew Resource Management PO-7 Flights to have information on the safety area Mock Up PO-8 Emergency Operations and have knowledge about the safety procedures PO-9 Having information about civil aviation PO-10 Having knowledge about the field of Civil Aviation Cabin Services

Learning Outcomes LO-1 To have knowledge about communication techniques in aviation LO-2 To understand the importance of using a common language LO-3 To have knowledge of aviation terminology and phresiology LO-4 To understand the importance of effective communication and communication between cabin and cockpit crew LO-5 To be able to use communication techniques in abnormal situations LO-6 The importance of announcements in communication LO-7 To understand the importance of written communication in communication

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10
LO 1
LO 2
LO 3
LO 4
LO 5
LO 6
LO 7