Undergraduate
Vocational School of Bussiness Administration
Civil Aviation Cabin Services
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Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
HHK0537 2/0/0 DE 2
Course Goals
 In addition to the basic marketing knowledge, the stages of marketing understanding and understanding of the basic concepts of marketing, after examining internal and external factors affecting marketing decisions, strategic marketing planning in order to make the right marketing decisions, purchasing behavior and purchasing decisions of consumer and corporate customers, market segmentation and the selection of the target market.
Prerequisite(s) Course Code Course Name…
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) Lecturer Dr. Emine Anık
Course Assistant(s)
Schedule DERS, BU YARIYIL AÇILMAMIŞTIR.
Office Hour(s)
Teaching Methods and Techniques -Lecture, presentation, case study analysis
Principle Sources --Marketing Principles, İsmet Mucuk, Türkmen Kitapevi, 2017, İstanbul
Other Sources -Academic publications, case studies
Course Schedules
Week Contents Learning Methods
1. Week Developments in Marketing Lecture, presentation, case study analysis
2. Week Marketing Environment Lecture, presentation, case study analysis
3. Week Marketing Mix Lecture, presentation, case study analysis
4. Week Product, Price Lecture, presentation, case study analysis
5. Week Place, Promotion Lecture, presentation, case study analysis
6. Week General Review Lecture, presentation, case study analysis
7. Week Homework Homework
8. Week Homework Homework
9. Week Marketing Management Lecture, presentation, case study analysis
10. Week Service Marketing and Aviation Industry Lecture, presentation, case study analysis
11. Week Service Marketing and Aviation Industry Lecture, presentation, case study analysis
12. Week International Marketing and Aviation Industry Lecture, presentation, case study analysis
13. Week International Marketing and Aviation Industry Lecture, presentation, case study analysis
14. Week General Review Lecture, presentation, case study analysis
15. Week Final Exam
16. Week Final Exam
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Homework / Term Projects / Presentations 1 40
Final Exam 1 60


Program Outcomes
PO-1It is to have knowledge in economics and business administration
PO-2It is to have knowledge in the field of safety management systems
PO-3Having knowledge of diction and announce areas
PO-4Having knowledge of catering and service area
PO-5To have knowledge of basic first aid area
PO-6Having knowledge in the field of Crew Resource Management
PO-7Flights to have information on the safety area Mock Up
PO-8Emergency Operations and have knowledge about the safety procedures
PO-9Having information about civil aviation
PO-10Having knowledge about the field of Civil Aviation Cabin Services
Learning Outcomes
LO-1Explain the subject of marketing, its scope, development periods in marketing understanding and modern marketing management, macro and micro external environmental factors affecting marketing. Explains strategic marketing planning, marketing information system and marketing research and explains their mutual relations
LO-2Explains the consumer market and its types, the factors affecting consumer behavior and the consumer purchasing decision process. Explains the structure and characteristics of the industrial market, purchasing methods and industrial buyer behaviors. Explaining targeted marketing in detail; tells the meaning, benefits, limits and main market segmentation criteria and forms of market segmentation. Explains target market selection strategies and positioning
LO-3Examines the marketing mix elements in detail. It classifies products and explains some marketing features, product planning, new product development process and product life cycle. It gives information about product pricing, distribution and promotion activities. Explains service marketing. Explain how the marketing mix is ​​affected by the new generation marketing concepts
LO-4Explains the international marketing environment and ways of entering the market by associating them with e-commerce.
LO-5Explains new generation marketing concepts, digital transformation in marketing, new applications and trends.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10
LO 1
LO 2
LO 3
LO 4
LO 5