Undergraduate
Vocational School of Bussiness Administration
Civil Aviation Cabin Services
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Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
HHK0636 - 2/0/0 DE 2
Course Goals
 In this training, the details of the corporate culture, the effects of the institution on success or failure, the corporate compliance and business rules that are directly affected by the corporate institutions, the ethical principles of data and business regulations, which can be defined as its main elements, the importance of corporate culture and internal communication for a business and brand is going to be shared<


Prerequisite(s) Course Code Course Name…
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) Lecturer Nur Budaklıer, o.sonmezoglu@iku.edu.tr
Course Assistant(s)
Schedule The course has not been opened this semester
Office Hour(s) The course has not been opened this semester
Teaching Methods and Techniques  Presentation, discussion
Principle Sources  

Akıncı, Z. Beril.(2003), Kurum Kültürü ve Örgütsel İletişim, İletişim Yayınları, Cep Üniversitesi, İstanbul

Goffee Rob ve Jones Gareth (2002), Kurum Kültürü, Çev: Kıvanç Kutmu, MediaCat Yayınları

Other Sources
Course Schedules
Week Contents Learning Methods
1. Week General concepts Presentation
2. Week Corporate Culture and features Presentation, discussion
3. Week Dimensions and functions of Corporate Culture Presentation, discussion
4. Week Reflection of corporate culture on behavior Presentation, discussion
5. Week Corporate belonging and compliance Presentation, discussion
6. Week Classification of corporate culture Presentation, discussion
7. Week Midterm Examinatiomn
8. Week Vision, Mission, values Presentation, discussion
9. Week The role of the leader in corporate culture Presentation, discussion
10. Week Relationship between organizational communication, organizational communication and corporate culture Presentation, discussion
11. Week The importance of corporate culture for internal and external stakeholders Presentation, discussion
12. Week The place of brand concept and protection of brand value in corporate culture Presentation, discussion
13. Week The relationship between service quality and corporate culture in air transportation Presentation, discussion
14. Week General overview Question answer
15. Week Final Exam Final Exam
16. Week
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1It is to have knowledge in economics and business administration
PO-2It is to have knowledge in the field of safety management systems
PO-3Having knowledge of diction and announce areas
PO-4Having knowledge of catering and service area
PO-5To have knowledge of basic first aid area
PO-6Having knowledge in the field of Crew Resource Management
PO-7Flights to have information on the safety area Mock Up
PO-8Emergency Operations and have knowledge about the safety procedures
PO-9Having information about civil aviation
PO-10Having knowledge about the field of Civil Aviation Cabin Services
Learning Outcomes
LO-1Define and explain concepts related to corporate culture and internal communication
LO-2Knows the methods used in the creation, preservation and change of corporate culture in organizations
LO-3Can take part as a part of corporate culture development and internal communication studies in institutions
LO-4Knows management theories
LO-5Knows the importance of being a brand and protecting its brand value
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10
LO 1
LO 2
LO 3
LO 4
LO 5