Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
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Course Goals	To have knowledge on flight safety issues by reducing the risk of accident-incident related to human errors in aircraft accidents.
Prerequisite(s)
Corequisite(s)
Special Requisite(s)
Instructor(s)
Course Assistant(s)
Schedule
Office Hour(s)
Teaching Methods and Techniques
Principle Sources
Other Sources

Course Schedules
Week	Contents	Learning Methods
1. Week	What is CRM? (History, purpose and defination of CRM)	Lecture and presentation
2. Week	Human Factors in Aviation SHELL Model	Lecture and presentation, Case Study
3. Week	TEM (Treat and Error Management)	Lecture and presentation
4. Week	CRM Skills	Lecture and presentation
5. Week	The knowledge human performance and limits and Fatigue Management	Lecture and presentation, Case Study
6. Week	Self Awareness, Human Errors and Reliability and Cultural Differences	Lecture and presentation
7. Week	Situation Awerness and Assesment	Lecture and presentation
8. Week	Swisscheese Model, HFCAS Model The chain of FailureXThe chain of Safety	Lecture and presentation, Case Study
9. Week	Midterm	Midterm
10. Week	Resilience Development, Suprise Development and Confusion Effect	Lecture and presentation
11. Week	Assertiveness and Desion making	Lecture and presentation, Case Study
12. Week	Leadership, Professionalism and Stress Management	Lecture and presentation
13. Week	Team work, Synergy, Communication Skills	Lecture and presentation
14. Week	Crowd Control, The Importance of Brifing and de-brifing	Lecture and presentation
15. Week	Final Exam	Final Exam
16. Week	Final Exam	Final Exam
17. Week	Final Exam	Final Exam

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	20
Final Exam	1	80

Program Outcomes PO-1 It is to have knowledge in economics and business administration PO-2 It is to have knowledge in the field of safety management systems PO-3 Having knowledge of diction and announce areas PO-4 Having knowledge of catering and service area PO-5 To have knowledge of basic first aid area PO-6 Having knowledge in the field of Crew Resource Management PO-7 Flights to have information on the safety area Mock Up PO-8 Emergency Operations and have knowledge about the safety procedures PO-9 Having information about civil aviation PO-10 Having knowledge about the field of Civil Aviation Cabin Services

Learning Outcomes LO-1 To understand the importance of the communication LO-2 To have affective communication skills. LO-3 To deal with stress management, time management and fatigue. LO-4 To aviod the human welding mistakes. LO-5 To comprehend the the human welding mistakes.

Course Assessment Matrix: