Undergraduate
Vocational School of Bussiness Administration
Civil Aviation Cabin Services
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BODY LANGUAGE

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
HHK0523 BODY LANGUAGE 2/0/0 DE Turkish 2
Course Goals
Human being, social life and civic consciousness of personality becomes apparent in this course is expected to provide access. Contact inasanlığınj since the number of occurrences of glorifying him, in every era of information and the behavior of the requirements is an essential behavior yıldızlaştıran. On the basis of modernization, science, art, culture, et al. hatchet itself with communication can be achieved. Interpersonal communication, verbal communication before this begins. To find the truth, to find beauty, to find the light of civilization and way of opening the road nu kişilerarsı the most important factor in communication.
Prerequisite(s) Body Language
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) Lecturer İrem Aydoğdu
Course Assistant(s)
Schedule Tuesday 15:00-16:45 2B03
Office Hour(s) Tuesday 15:00-16:45 2B03
Teaching Methods and Techniques - Oral and Visual Presentation Techniques, Practice
Principle Sources - - Balta Peltekoğlu, Filiz. (2018). Halkla İlişkiler nedir?, Beta Yayıcılık, İstanbul

- Oskay Ünsal. (2018). İletişiminABC'si, İnkılapYayıncılık, İstanbul
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week Basic concepts of communication Oral and Visual Presentation Techniques, Practice
2. Week Features of the communication process and types of communication Oral and Visual Presentation Techniques, Practice
3. Week Process and elements of the communication process Oral and Visual Presentation Techniques, Practice
4. Week Communication obstacles, social factors affecting communication Oral and Visual Presentation Techniques, Practice
5. Week Verbal communication - reasons disrupting verbal communication in communication Oral and Visual Presentation Techniques, Practice
6. Week Effective correspondence methods Oral and Visual Presentation Techniques, Practice
7. Week Speaking and listening, communication listening and obstacle factors Oral and Visual Presentation Techniques, Practice
8. Week Midterm Midterm
9. Week Persuasive communication techniques Oral and Visual Presentation Techniques, Practice
10. Week Body language in communication, use of distance and space in interpersonal communication Oral and Visual Presentation Techniques, Practice
11. Week Discussion and negotiation techniques. Empathy communication Oral and Visual Presentation Techniques, Practice
12. Week Effective presentation techniques Oral and Visual Presentation Techniques, Practice
13. Week Communication and ethics Oral and Visual Presentation Techniques, Practice
14. Week Student Presentations Oral and Visual Presentation Techniques, Practice
15. Week Final Exam Final Exam
16. Week Final Exam Final Exam
17. Week Final Exam Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1It is to have knowledge in economics and business administration
PO-2It is to have knowledge in the field of safety management systems
PO-3Having knowledge of diction and announce areas
PO-4Having knowledge of catering and service area
PO-5To have knowledge of basic first aid area
PO-6Having knowledge in the field of Crew Resource Management
PO-7Flights to have information on the safety area Mock Up
PO-8Emergency Operations and have knowledge about the safety procedures
PO-9Having information about civil aviation
PO-10Having knowledge about the field of Civil Aviation Cabin Services
Learning Outcomes
LO-1Practising the effective communication skills.
LO-2Soothing the difficult passenger behaviours.
LO-3Preparing the effective CV.
LO-4Using the body language to control the crowd.
LO-5Preparing the college students to vocational life.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10