Undergraduate
Vocational School of Bussiness Administration
Civil Aviation Cabin Services
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TRAVEL AGENCY

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
HHK0001 TRAVEL AGENCY 2/0/0 DE Turkish 2
Course Goals It is aimed to learn the activities that are done in travel agencies.
Prerequisite(s) -TRAVEL AGENCY
Corequisite(s) -TRAVEL AGENCY
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) Dr.Öğr.Uyesi.Neyir Tekeli
Course Assistant(s)
Schedule Tuesday 12:00-14:00 4A02
Office Hour(s) Dr.Öğr.Üyesi.Neyir TEKELİ Incirli Campus
Teaching Methods and Techniques Lecture, Question and answer, Discussion, Problem solving, Brain storming.  
Principle Sources   Orhan İçöz, Travel Agents and Tour Operators
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week Concepts and History Lecture, Question and answer, Discussion, Problem solving, Brain storming.
2. Week Tourism Revenues in Turkey Lecture, Question and answer, Discussion, Problem solving, Brain storming.
3. Week Travel Agencies: Travel Agents and Tour Operators Lecture, Question and answer, Discussion, Problem solving, Brain storming.
4. Week Travel Agents' Functions and Reasons for Preference Lecture, Question and answer, Discussion, Problem solving, Brain storming.
5. Week Factors Affecting the Development of Travel Agencies Lecture, Question and answer, Discussion, Problem solving, Brain storming.
6. Week Organizations related to travel agencies Lecture, Question and answer, Discussion, Problem solving, Brain storming.
7. Week Organization of Travel Agency Operations in Turkey Lecture, Question and answer, Discussion, Problem solving, Brain storming.
8. Week Midterm
9. Week Package Tour Consumption Phase and Tour Operator-Traveler Agent-Hotel Agreements Travel Agencies Lecture, Question and answer, Discussion, Problem solving, Brain storming.
10. Week Package Tour Consumption Phase and Tour Operator-Traveler Agent-Hotel Agreements Travel Agencies Lecture, Question and answer, Discussion, Problem solving, Brain storming.
11. Week Relation of travel agencies to other organizations in the tourism industry Lecture, Question and answer, Discussion, Problem solving, Brain storming.
12. Week Organize agency operations organizations Lecture, Question and answer, Discussion, Problem solving, Brain storming.
13. Week Preparing a Sample Tour Plan Lecture, Question and answer, Discussion, Problem solving, Brain storming.
14. Week Preparing a Sample Tour Plan Lecture, Question and answer, Discussion, Problem solving, Brain storming.
15. Week Final Exam Final Exam
16. Week Final Exam Final Exam
17. Week Final Exam Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 20
Final Exam 1 70


Program Outcomes
PO-1It is to have knowledge in economics and business administration
PO-2It is to have knowledge in the field of safety management systems
PO-3Having knowledge of diction and announce areas
PO-4Having knowledge of catering and service area
PO-5To have knowledge of basic first aid area
PO-6Having knowledge in the field of Crew Resource Management
PO-7Flights to have information on the safety area Mock Up
PO-8Emergency Operations and have knowledge about the safety procedures
PO-9Having information about civil aviation
PO-10Having knowledge about the field of Civil Aviation Cabin Services
Learning Outcomes
LO-1Ticketing systems in agencies
LO-2ticketing systems at airports
LO-3 Preparation of tour plan
LO-4Learning travel agency activities
LO-5 Learning tour operator activities
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10
LO 1
LO 2
LO 3
LO 4
LO 5