Undergraduate
Vocational School of Bussiness Administration
Civil Aviation Cabin Services
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PROTOCOL AND SOCIAL BEHAVIORS

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
YSK4012 PROTOCOL AND SOCIAL BEHAVIORS 2/0/0 DE Turkish 3
Course Goals
To have knowledge about protocole and social behaviours.
Prerequisite(s) Protocole and Social Behaviors
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) LecturerNur BUDAKLIER
Course Assistant(s)
Schedule DERS, BU YARIYIL AÇILMAMIŞTIR.
Office Hour(s)
Teaching Methods and Techniques - Up to 40% has been planned as Digital Distance Education, and in the Spring Semester, it is  given by the CATs V3.0 interface with the synchronously enriched digital method and will be supported with Asynchronous and Sectoral E-Webinars

Principle Sources - Presentation
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week The Definiiton of Protocol Presentation and Practice
2. Week State Ceremonies in Prorocol Presentation and Practice
3. Week Flag Protocol Presentation and Practice
4. Week Kindness and Protocol Presentation and Practice
5. Week Kindness and Protocol Presentation and Practice
6. Week Kindness and Protocol Presentation and Practice
7. Week Kindness and Protocol Presentation and Practice
8. Week Midterm
9. Week Inovation Protocol Presentation and Practice
10. Week Official Ceremony Presentation and Practice
11. Week Authority Protocol Presentation and Practice
12. Week Authority Protocol Presentation and Practice
13. Week Behavioral Rules at Teather and Concerts Presentation and Practice
14. Week Behavioral Rules at Business Life Presentation and Practice
15. Week Final Exam Final Exam
16. Week Final Exam Final Exam
17. Week Final Exam Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 20
Final Exam 1 80


Program Outcomes
PO-1It is to have knowledge in economics and business administration
PO-2It is to have knowledge in the field of safety management systems
PO-3Having knowledge of diction and announce areas
PO-4Having knowledge of catering and service area
PO-5To have knowledge of basic first aid area
PO-6Having knowledge in the field of Crew Resource Management
PO-7Flights to have information on the safety area Mock Up
PO-8Emergency Operations and have knowledge about the safety procedures
PO-9Having information about civil aviation
PO-10Having knowledge about the field of Civil Aviation Cabin Services
Learning Outcomes
LO-1To have knowledge about protocol rules.
LO-2To have knowledge about manners.
LO-3To have knowledge about table rules.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10