The aim of this lesson is to teach how to use English effectively, properly and rightly in the area of flight attendant service. When students face with the abnormal situation during the flight, the course is targeted to teach how to approach the event in a decisive and appropriate way .By doing this, the students can learn the best commucation skills
Prerequisite(s)
None
Corequisite(s)
None
Special Requisite(s)
Basic English
Instructor(s)
GONCA DAYI
Course Assistant(s)
None
Schedule
Monday 12:30-16:20, 3A08 Group A, Thursay 13:00-16:50 4A10 Group B
Office Hour(s)
Friday, 13:00-15:00, Office 5A04,Incirli Campus
Teaching Methods and Techniques
The student-centred, interactive ,eclectic method
Principle Sources
Flight Attendant (Student's Book 1 & Book 2, Teacher's Book, CDs)
Virginia Evans, Jenny Dooley, Lori Coocen, Express Publishing 2014
Other Sources
English for Cabin Crew. Heinle, Terence Gerighty with Shon Davis
English for Cabin Crew. Oxford, Sue Ellis & Lewis Lansword
Essential Grammar in Use Elementary, Raymond Murphy
Fundamentals of English Grammar, Betty Schrampfer Azar
Handouts, Games
Course Schedules
Week
Contents
Learning Methods
1. Week
Unit 13 – Types of Aircraft
The student-centered, interactive, eclectic method
2. Week
Unit 14 – Radio Communications
The student-centered, interactive, eclectic method
3. Week
Unit 15 – Delays and Cancellations
The student-centered, interactive, eclectic method
4. Week
Book 2 Unit 1 – The Stages of Flight
The student-centered, interactive, eclectic method
5. Week
Unit 2 – Preflight Briefing
The student-centered, interactive, eclectic method
6. Week
Unit 3 – Preflight Duties 1 + (Quiz 1)
The student-centered, interactive, eclectic method-Quiz 2
7. Week
Unit 4 – Preflight Duties 2
The student-centered, interactive, eclectic method
8. Week
Midterm Exam
The student-centered, interactive, eclectic method
9. Week
Unit 5 – Preflight Announcements
The student-centered, interactive, eclectic method
10. Week
Unit 6 – The Safety Demonstration
The student-centered, interactive, eclectic method
11. Week
Unit 7 – En Route Duties 1
The student-centered, interactive, eclectic method- Quiz-2
12. Week
Unit 8 – En Route Duties
Eid al-Fitr
13. Week
Unit 9 – Approach 1
The student-centered, interactive, eclectic method
14. Week
Unit 10 – Approach 2
The student-centered, interactive, eclectic method
15. Week
Unit 11 – Arrival
The student-centered, interactive, eclectic method
16. Week
Final Exam
Written Exam
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Quizzes
2
40
Final Exam
1
60
Program Outcomes
PO-1
It is to have knowledge in economics and business administration
PO-2
It is to have knowledge in the field of safety management systems
PO-3
Having knowledge of diction and announce areas
PO-4
Having knowledge of catering and service area
PO-5
To have knowledge of basic first aid area
PO-6
Having knowledge in the field of Crew Resource Management
PO-7
Flights to have information on the safety area Mock Up
PO-8
Emergency Operations and have knowledge about the safety procedures
PO-9
Having information about civil aviation
PO-10
Having knowledge about the field of Civil Aviation Cabin Services
Learning Outcomes
LO-1
To be able to use the English language effectively.
LO-2
To be able to use the special English terminology for cabin crew effectively.
LO-3
To be able to use the special English terminology for aviation effectively.
LO-4
To be able to use appropriate English to address and produce solutions to passengers’ problems.
LO-5
To be able to use appropriate English in business life.
