Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
HHK0007		PERSONAL CARE AND ELEGANCE	2/0/0	DE	Turkısh	2

Course Goals	This course aims at having kindness and applying etiquette rules in socail and professional life. You can improve your relationships via using kindness and etiquette rules.
Prerequisite(s)	PERSONAL CARE AND ELEGANCE
Corequisite(s)	PERSONAL CARE AND ELEGANCE
Special Requisite(s)	The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)	ÖĞR. GÖR. SADİYE OYA IŞIKÇI, o.sonmezoglu@iku.edu.tr
Course Assistant(s)
Schedule	DERS, BU YARIYIL AÇILMAYACAKTIR.
Office Hour(s)
Teaching Methods and Techniques	- Presentation, Lecture and Participatory Application Method
Principle Sources	- Protocol and Etiquette Presentation and Lecture Notes
Other Sources	-  Manners and Elegance for Young People - Gökhan Dumanlı

Course Schedules
Week	Contents	Learning Methods
1. Week	Introduction to Personel Care and Etiquette	Presentation, Expression and Practice
2. Week	Word Meaning and History of Elegance	Presentation, Expression and Practice
3. Week	The Importance of Personal Care and Elegance Training	Presentation, Expression and Practice
4. Week	Rules for Using Uniforms and Accessories in Business Life of Aviation	Presentation, Expression and Practice
5. Week	Rules of Etiquette and Protocol to be Followed in Social and Public Life	Presentation, Expression and Practice
6. Week	The importance of correct communication and effective body language use in social life	Presentation, Expression and Practice
7. Week	Netiquette Rules to Follow in the Digital Age	Presentation, Expression and Practice
8. Week	Midterm Exam	Midterm Exam
9. Week	Personal Care and Elegance Rules to be Followed in Airlines and Social Life	Presentation, Expression and Practice
10. Week	The Importance of Effective Communication in Corporate Elegance (Body Language, Tone of Voice, Words)	Presentation, Expression and Practice
11. Week	Healthy Nutrition, Table Manners, Protocol Etiquette at Banquets and Official Meetings	Presentation, Expression and Practice
12. Week	Image Management in Professional Life, Image Breakers and Image Makers for Men and Women	Presentation, Expression and Practice
13. Week	General Rules of Elegance in Speaking, Tips for Accurate and Effective Communication	Presentation, Expression and Practice
14. Week	Uniform Rules in the Aviation Industry	Presentation, Expression and Practice
15. Week	Final Exam	Final Exam
16. Week
17. Week

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	40
Final Exam	1	60

Program Outcomes PO-1 It is to have knowledge in economics and business administration PO-2 It is to have knowledge in the field of safety management systems PO-3 Having knowledge of diction and announce areas PO-4 Having knowledge of catering and service area PO-5 To have knowledge of basic first aid area PO-6 Having knowledge in the field of Crew Resource Management PO-7 Flights to have information on the safety area Mock Up PO-8 Emergency Operations and have knowledge about the safety procedures PO-9 Having information about civil aviation PO-10 Having knowledge about the field of Civil Aviation Cabin Services

Learning Outcomes LO-1 To be able to exhibit respectful individual behavior in social environments LO-2 Professionally elegant, polite and have strong communication skills LO-3 Knowing protocol and etiquette and developing appropriate behavior LO-4 To act in accordance with the rules of elegance in social and business life LO-5 To understand the importance of personal care in the cabin crew profession

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10
LO 1
LO 2
LO 3
LO 4
LO 5