Work Study is basically a set of tools and techniques which are fundamental to industrial engineering. Work process is an abstract structure, and Work Study tools (e.g. process charts, flow diagrams) should be used for concretely displaying the processes. Work Study techniques allow for effective process analysis and improvement for better performance. In this course, the students will learn to analyze and improve work processes using Work Study tools & techniques.
Standard time of a process is a key data for production and service management and planning. This course will cover standard time calculation methods.
The traditional Work Study concepts mostly focus on manufacturing. However, service industry has gained utmost importance and industrial engineers should learn to apply their knowledge in service industry as well. To that end, this course will cover modern process display & analysis tools used in modern service industry.
The course will be application-oriented and student-centered. The students will apply Work Study tools & techniques through several class activities, home works and term project.
Prerequisite(s)
None
Corequisite(s)
None
Special Requisite(s)
The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)
Professor Fadime Üney-Yüksektepe
Course Assistant(s)
Schedule
The course is not offered this semester.
Office Hour(s)
The course is not offered this semester.
Teaching Methods and Techniques
Lecture, discussion, application, problem solving.
Principle Sources
Mikell P.Groover, Work Systems: the methods, Measurement & Management of Work, Pearson (2007)
Other Sources
George Kanatwy, Introduction to Work Study, International Labour Office, Geneva, (1992)
Andris Freivalds, Benjamin Niebel, Niebel’s Methods, Standards, & Work Design, Mcgraw Hill, 13th Ed. (2013)
James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi, Service Management, Mcgraw Hill, 8th Edition, (2014)
Course notes
Scientific papers, case studies, online resources
Course Schedules
Week
Contents
Learning Methods
1. Week
Course overview, introduction to Work Systems
lecture, discussion
2. Week
Manual work and worker-machine systems
lecture, application
3. Week
Work flow and batch processing
lecture, discussion
4. Week
Manual Assembly Lines
lecture, application
5. Week
Methods Engineering and Operations Analysis
lecture, discussion
6. Week
Charting and Diagramming Techniques for Operations Analysis
lecture, application
7. Week
Midterm Exam
8. Week
Motion Study and Work Design
lecture, discussion
9. Week
Introduction to Work Measurement
lecture, discussion
10. Week
Direct Time Study
lecture, application
11. Week
Predetermined Motion Time Systems
lecture, discussion
12. Week
Standard Data Systems
lecture, application
13. Week
Work Sampling
lecture, application
14. Week
Project Presentations
presentation
15. Week
Final Exam
16. Week
Final Exam
17. Week
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
30
Quizzes
5
20
Homework / Term Projects / Presentations
1
20
Final Exam
1
30
Program Outcomes
PO-1
Ability to apply theoretical and practical knowledge gained by Mathematics, Science and their engineering fields and ability to use their knowledge in solving complex engineering problems.
PO-2
Ability of determining, defining, formulating and solving complex engineering problems; for that purpose develop the ability of selecting and implementing suitable models and methods of analysis.
PO-3
Ability of designing a complex system, process, device or product under real world constraints and conditions serving certain needs; for this purpose ability of applying modern design techniques
PO-4
Ability of selecting and using the modern techniques and devices which are necessary for analyzing and solving complex problems in engineering implementations; ability of efficient usage of information technologies.
PO-5
Ability of designing experiments, conducting tests, collecting data and analyzing and interpreting the solutions to investigate of complex engineering problems or discipline-specific research topics.
PO-6
Ability of working efficiently in intra-disciplinary and multi-disciplinary teams; individual working ability and habits.
PO-7
Ability of verbal and written communication skills; and at least one foreign language skills, ability to write effective reports and understand written reports, ability to prepare design and production reports, ability to make impressive presentation, ability to give and receive clear and understandable instructions
PO-8
Awareness of importance of lifelong learning; ability to access data, to follow up the recent innovation in science and technology for continuous self-improvement.
PO-9
Conformity to ethical principles; knowledge about occupational and ethical responsibility, and standards used in engineering applications.
PO-10
Knowledge about work life implementations such as project management, risk management and change management; awareness about entrepreneurship and innovativeness; knowledge about sustainable development.
PO-11
Knowledge about effects of engineering applications on health, environment and security in global and social dimensions, and on the problems of the modern age in engineering; awareness about legal outcomes of engineering solutions.
Learning Outcomes
LO-1
Explain the content of work study, explain the importance of work study for Industrial Engineering
LO-2
Define methods analysis, explain the tools & techniques of methods analysis and how to use these tools, give examples to the ways of improving the work processes, explains the effect of ergonomics in process improvement.
LO-3
Define work measurement, apply time study to a process and explain the calculation of standard time using time study.
LO-4
Explain calculation of standard time using work sampling and predetermined time standards.
LO-5
Explain the fundamentals of manual assembly lines, and explains how to apply basic algorithmic solution approaches for single model asembly line balancing problems. .
