Undergraduate
Vocational School of Bussiness Administration
Medical Documentation and Secretarial Programme
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HEALTH CARE MANAGEMENT

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
STD4001 4 HEALTH CARE MANAGEMENT 3/0/0 CC Turkish 4
Course Goals
To provide information about the features of health services, health institutions and features, Turkish Health system, Health organization, execution, coordination and supervision of health services and to use this information in the development of professional knowledge and skills.
Prerequisite(s) -
Corequisite(s) -
Special Requisite(s) -
Instructor(s) Lecturer Emin AKSAN
Course Assistant(s)
Schedule Tuesday, 12:00,14:50 2A10
Office Hour(s) Tuesday, 12:00,14:50 2A10
Teaching Methods and Techniques Oral Expression, Presentation
Principle Sources Health Enterprises Management, Dilaver Tengilimoğlu, Mahmut Akbolat, Oğuz Işık, Nobel Publishing, 2015, 7th Edition.
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week Management, Management Concept in Health Services Oral Expression, Presentation
2. Week Health and Health Services Features, Classification and Functions Oral Expression, Presentation
3. Week Health and Health Services Features, Classification and Functions Oral Expression, Presentation
4. Week Turkish Health system, its development and organization Oral Expression, Presentation
5. Week Definition, Characteristics, functions and classification of hospitals Oral Expression, Presentation
6. Week Definition, Characteristics, functions and classification of hospitals Oral Expression, Presentation
7. Week Midterm exam Midterm exam
8. Week Marketing Management in Healthcare Oral Expression, Presentation
9. Week Human Resources Management in Healthcare Services Oral Expression, Presentation
10. Week Quality Management in Healthcare Oral Expression, Presentation
11. Week Quality Management in Healthcare Oral Expression, Presentation
12. Week Strategic Management in Healthcare Oral Expression, Presentation
13. Week Public Relations and Communication in Healthcare Oral Expression, Presentation
14. Week Patient Rights and Ethics in Healthcare Oral Expression, Presentation
15. Week Final exam Final exam
16. Week Final exam Final exam
17. Week Final exam Final exam
Assessments
Evaluation tools Quantity Weight(%)
Homework / Term Projects / Presentations 1 0
Final Exam 1 60


Program Outcomes
PO-1To have theoretical and practical knowledge about the field of Medical Documentation and Secretarial
PO-2Effectively apply the knowledge and skills on medical documentation and secretarial in the field of health services
PO-3Using the information technologies required by the field in the health care delivery process
PO-4Finding solutions to the problems that arise during the process of health care provision by problem solving skills
PO-5Organization in the unit where he / she is employed, taking place within the team and exhibiting leadership characteristics
PO-6Providing coordination between the unit and the unit for the complete health care
PO-7Using language knowledge in written and verbal communication in a proper and proper manner
PO-8Having the ability to use the terminology used in the field of Medical Documentation and Secretariat and health services correctly and completely
PO-9Correct and effective communication with patients and their relatives
PO-10To know and apply business, duties, powers and responsibilities, professional ethic principles
PO-11Doing the duties correctly and completely in the fields of Medical Documentation and Secretarial
PO-12Adopting the philosophy of providing quality health care and fulfilling its duties related to the field of Medical Documentation and Secretariat in accordance with this philosophy
PO-13To share the thoughts on the issues related to the field of Medical Documentation and Secretariat in the health services and the suggestions for solutions in written and verbal ways with the related parties both inside and outside the institution
Learning Outcomes
LO-1He/she will be able to know basic management concepts.
LO-2He/she will be able to know basic healthcare management and healthcare concepts.
LO-3Know the concepts of communication, conflict and motivation.
LO-4Provides the development of professional knowledge and skills.
LO-5Hospital organization, hospital board, hospital management board knows the scope.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13