Undergraduate
Vocational School of Bussiness Administration
Medical Documentation and Secretarial Programme
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STRATEGIC MANAGEMENT IN HEALTH SERVICES

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
STD0538 STRATEGIC MANAGEMENT IN HEALTH SERVICES 2/0/0 DE Turkish 3
Course Goals
Developing comprehension, skill and knowledge for diagnosing and dealing with specific strategy and policy situation from top management standpoint are the objectives of the course. We will also provide the necessary basic terms and concepts in order to familiarize the attendants with strategic management process. 

Our treatment of strategic management process will be contemporary. We will emphasize the importance of identifying value creating potential of firm’s resources and capabilities and core competencies within the context of volatile global economy. We will also examine set of strategic actions to achieve strategic competitiveness and earn above average profits
Prerequisite(s) -
Corequisite(s) -
Special Requisite(s) -
Instructor(s) Lecturer Emin AKSAN
Course Assistant(s)
Schedule -
Office Hour(s) Wednesday, 13:00-14:00, 4A04
Teaching Methods and Techniques -Lecture
Principle Sources -İşletmelerde Stratejik Yönetim, Tahir Akgemci, Hasan Kürşat Güleş, 2. Baskı, Meslek Yüksekokulları Serisi, Gazi Kitabevi.

Sağlıkta Pozitif Yönetim, Haluk Şengün, 1.Basım, Nobel Kitap.
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week Strategy and strategic management concept Oral presentation
2. Week Strategic analysis process in enterprises Oral presentation
3. Week Product and production strategy Oral presentation
4. Week Marketing and growth strategies Oral presentation
5. Week Conceptual framework and benefits of managing customer relationships Oral presentation
6. Week Technology management Oral presentation
7. Week Midterm Midterm
8. Week Crisis management Oral presentation
9. Week Problem solving techniques Oral presentation
10. Week Lean management Oral presentation
11. Week Talent management-oriented organizations Oral presentation
12. Week Innovation management and innovative organizations Oral presentation
13. Week Positive management in health Oral presentation
14. Week General Evaluation Oral presentation
15. Week Final Final
16. Week Final Final
17. Week Final Final
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1To have theoretical and practical knowledge about the field of Medical Documentation and Secretarial
PO-2Effectively apply the knowledge and skills on medical documentation and secretarial in the field of health services
PO-3Using the information technologies required by the field in the health care delivery process
PO-4Finding solutions to the problems that arise during the process of health care provision by problem solving skills
PO-5Organization in the unit where he / she is employed, taking place within the team and exhibiting leadership characteristics
PO-6Providing coordination between the unit and the unit for the complete health care
PO-7Using language knowledge in written and verbal communication in a proper and proper manner
PO-8Having the ability to use the terminology used in the field of Medical Documentation and Secretariat and health services correctly and completely
PO-9Correct and effective communication with patients and their relatives
PO-10To know and apply business, duties, powers and responsibilities, professional ethic principles
PO-11Doing the duties correctly and completely in the fields of Medical Documentation and Secretarial
PO-12Adopting the philosophy of providing quality health care and fulfilling its duties related to the field of Medical Documentation and Secretariat in accordance with this philosophy
PO-13To share the thoughts on the issues related to the field of Medical Documentation and Secretariat in the health services and the suggestions for solutions in written and verbal ways with the related parties both inside and outside the institution
Learning Outcomes
LO-1Identify the terms, concepts; evaluate and apply the theoratical and practical processes in long-term oriented strategic business management to accomplish competitive advantage.
LO-2Develop the system approach and analyze the organizations and managerial skills in their environment; identify the problems and provide efficient solutions in the longterm.
LO-3Design and re-organize the organizations and apply incremantal and innovative adaptive structures to comply with the environmenal changes in the long term to achieve competitive advantage.
LO-4Develop business ethics, logical reasoning and act responsibly with corporate governance principles in long term business interactions
LO-5Develop skills to communicate effectively through internet; individual or group research based presentations to manage firms strategically.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13