The main objective of the lecture is to provide students with quality skills and techniques to enable them to make a significant contribution to an organisation’s quality policy.
Prerequisite(s)
Course Code Course Name…
Corequisite(s)
Course Code Course Name…
Special Requisite(s)
The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)
Assoc. Prof. Murat Taha Bilişik
Course Assistant(s)
Schedule
Tuesday 15:00-18:00
Office Hour(s)
Cats Chat room
Teaching Methods and Techniques
-Nicholas, J., 1998, Competitive Manufacturing Management, Irwin/McGraw Hill, USA
Principle Sources
-
Other Sources
-
Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction
ppt
2. Week
TQM Concepts and Barriers
ppt
3. Week
Contributions of Deming, Juran and Crosby
ppt
4. Week
TQM Principles
ppt
5. Week
The Seven Traditional Tools of Quality
ppt
6. Week
The Seven Traditional Tools of Quality - Examples
ppt
7. Week
New Management Tools
ppt
8. Week
New Management Tools - Examples
ppt
9. Week
Quaity of Design - Concurrent Engineering
ppt
10. Week
Quality Function Deployment (QFD)
ppt
11. Week
QFD applications
ppt
12. Week
Quality Inspection and Statistical Sampling
ppt
13. Week
Statistical Process Control
ppt
14. Week
Systems for Eliminating Defects
ppt
15. Week
Final Exam
16. Week
Final Exam
17. Week
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
40
Final Exam
1
60
Program Outcomes
PO-1
Increases awareness of managers and employees about how they interact in organizations.
PO-2
"Expanding knowledge in the same or a different field, built on undergraduate degree qualifications, and
interpretation and deepening
gain the ability to practice."
PO-3
"To be able to develop knowledge with scientific methods using limited or incomplete data in the field of quality, scientific,
gains the ability to use it with social and ethical responsibility."
PO-4
"
To construct a problem in the field of quality independently, to develop a solution method, to solve it, to evaluate the results.
gain the ability to evaluate and apply when necessary"
PO-5
"New strategic approaches in complex situations that are not foreseen to be encountered in applications in the field of quality.
gain the ability to develop and produce solutions by taking responsibility."
Learning Outcomes
LO-1
Knowledge of the purpose and TQM activities of quality management programs
LO-2
Understanding of team techniques for problem solving.
LO-3
Differentiate quality assurance and quality improvement
LO-4
Evaluate a quality management program within any organization
LO-5
Comprehension of the essential organizational components, leadership and teamwork necessary for quality management and improvement