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Health Care Management Main Page / Program Curriculum / QUALITY MANAGEMENT IN HEALTH INSTITUTIONS

QUALITY MANAGEMENT IN HEALTH INSTITUTIONS

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
YSI4001 4 QUALITY MANAGEMENT IN HEALTH INSTITUTIONS 4/0/0 CC Turkish 4
Course Goals

 The aim of Total Quality Management, contributing to our success, our successwaiting to benefit everyone, ourselves, our families, our company, subsidiarysanayiimiz, our customers, our shareholders and for our country in general is to be happy, so should be considered together with social partners in their efforts of continuous improvement. Within the organization a consistent, honest, openrelationship based on data from the establishment of Total Quality Management,according to the mode of operation is based on a participatory and co-operation,should be priority for all employees to improve these relations.
Prerequisite(s) Course Code Course Name…
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) LecturerTuğba Çedikçi Fener
Course Assistant(s)
Schedule THURSDAY 13:00-17:00 CATS MEETING
Office Hour(s) MONDAY 17:00-18:00 CATS CHATROOM
Teaching Methods and Techniques  -Lecture, Practice
Principle Sources  -Total Quality Management, Dr.Ahmet Yatkın NOBEL PUBLISHER
Other Sources
Course Schedules
Week Contents Learning Methods
1. Week Quality Concepts and Total Quality Management Introduction expression
2. Week The main aims of TQM, Components, Process management, Quality Measurement Methods expression
3. Week Leadership and Management expression
4. Week Required Qualifications leaders expression
5. Week Strategic Planning, Homework Subjects delivery to students expression
6. Week Performance Management Concept expression
7. Week The concept of Quality Circles expression
8. Week Midterm Exam Midterm Exam
9. Week Factors in the Success of TQM expression
10. Week Homework presentation presentation
11. Week Homework presentation presentation
12. Week Homework presentation presentation
13. Week Homework presentation presentation
14. Week final exam final exam
15. Week
16. Week
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 20
Homework / Term Projects / Presentations 1 20
Project(s) 1 30
Final Exam 1 30


Program Outcomes
PO-1Where necessary to communicate effectively in Turkish and other foreign languages ​​effectively orally or in writing to use
PO-2The acquired theoretical knowledge in practice in individual work and team work skills to transform
PO-3Health institutions, business ethics and social responsibility have the ability to apply concepts
PO-4Health institutions have gained the skills of human resources management
PO-5Knowing the types of communication techniques in health care institutions and to apply these techniques to analyze and type.
PO-6Health institutions have sufficient knowledge about the organization and management.
PO-7Human resources in healthcare organizations to efficiently use
PO-8Health sector, local, national and international social issues comprehension
PO-9Present understanding of management appropriate to apply total quality management in the health sector
PO-10Used in health care institutions and methods that can be used to develop IT skills have
PO-11Know the workings of economic and management in healthcare organizations, assessment
PO-12Health care facilities planning, organization, coordination, execution and control functions to successfully conduct
PO-13Global health planning in health systems, health policy, etc. Having knowledge on issues and emphasis on patient safety and health, as well as to comprehend the legal consequences of this practice
PO-14Management functions in health institutions and organizations have sufficient knowledge
PO-15Cost management in health care organizations to learn about the process and make relevant records and using the Chart of Accounts to make the accounting records
PO-16The concept of insurance, social security and health systems, Public Health, private health insurance and reimbursement methods to have information.
Learning Outcomes
LO-11. TQM in practice the theoretical knowledge of the equipment will have to reflect
LO-22. Process Management will have.
LO-33. customer-oriented thinking will be capable of.
LO-44. Quality assurance systems will be qualified to apply.
LO-55. will be capable of solving the problem.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13PO 14PO 15PO 16