The aim of this course is to teach retail banking services and products that include asset management, financing, money transfer and other brokerage operations of individuals. A wide variety of retail banking services in similar categories such as savings / deposit accounts, checking accounts, consumer loans, credit cards, debit cards, mortgages, e-banking, digital banking, telephone banking services, insurance, investment and fund management will be covered in this course.
Prerequisite(s)
-
Corequisite(s)
-
Special Requisite(s)
-
Instructor(s)
Lecturer Tanju Eski
Course Assistant(s)
-
Schedule
Monday - 11:00 - 12::50 - 2402 class
Office Hour(s)
Monday 11:00-12:50 2A02 class
Teaching Methods and Techniques
- Lecture
- Discussion
- Case Studies
- Digital Education
Principle Sources
--Eski, Tanju .Sorularla Genel Bankacılık, Filiz Kitabevi, 2014,
Other Sources
Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction
Oral presentation
2. Week
General Organziation of The Commericial bank.
Oral Presentation
3. Week
Retail Banking Business Line, its role in the general organization.
Oral Presentation
4. Week
It's relation to other business lines ( corporate, commerical, SME Banking)
Oral Presentation
5. Week
Introduction of Consumer Credits.
Oral presentation
6. Week
Consumer Credits, the process from the application to the usage of the credits.
Oral presentation
7. Week
Auto Loans. the process from the application to the usage of the credits. Relations with car sellers.
Oral presentation
8. Week
Mortgage Loans, the process from the application to the usage of the credits. Relations with real estate firms.
Oral presentation
9. Week
Introduction of Overdraft Loan Facility, its properties.
Oral presentation
10. Week
Applications channels and their process in banks.
Oral presentation
11. Week
Business Case studies
Oral presentation
12. Week
The Deposit accounts, its types and The importance of Deposit Accouns in the banking sector.
Oral presentation
13. Week
The Deposit accounts types.
Oral presentation
14. Week
Important points of opening deposit accounts , personal and commercial accounts. Legislative side of deposit accounts. Fundemantals of legal matters regarding to the loans / deposits.
Oral presentation
15. Week
Final Exam
Final Exam
16. Week
Final Exam
Final Exam
17. Week
Final Exam
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
25
Homework / Term Projects / Presentations
1
5
Attendance
1
15
Final Exam
1
55
Program Outcomes
PO-1
To know the responsibility about the position of their job in the field of banks and insurance companies.
PO-2
To explain the importance of research and development issues of their related field by means of individual or group studies.
PO-3
To understand the importance of follow-up the legislation in the field of profession.
PO-4
To express the importance of the banking for national economy and businesses.
PO-5
To do work of their related field by using computer. Store information and using stored information.
PO-6
To take responsibility in the management levels.
PO-7
Finding practical solutions against the problems to business activities and giving the right decision.
PO-8
Assuming responsibility in finance and banking sector and after providing legal terms opened his/her own office on behalf of, train qualified manpower.
PO-9
Analysis and interpretation balance sheet and income statement of a business.
PO-10
To make Bank and insurance accounting.
PO-11
Equipped in terms of customer relations and human resources
PO-12
To receive general information in banking and insurance and be informed about the bank and insurance law.
PO-13
To know camputer programmes well about of the profession.
PO-14
To have knowledge about professional English in banking and insurance.
Learning Outcomes
LO-1
Introduciton of the organization of any commerical bank in general, and the portion of the retail banking in the system.
LO-2
Introduction of Consumer Loans, General knowladge of the credit types.
LO-3
Consumer Credits, Auto loans, Mortgage Credits. Their information about from the application process to the final , which consumer takes his / her money from the bank.
LO-4
Up to date applications about consumer credits . Case studies.
LO-5
The other important part of retail banking, Deposit accounts. İt's types , legislative properties. The importance of depoits for The Banks.
