Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
ITO3959	3	TOURISM HUMAN RESOURCES MANAGEMENT	2/0/0	CC	Turkish	2

Course Goals	The Human Resources Management program aims to equip organizations with knowledge and skills that will enable them to regulate the working environment by organizing relationships with business people.
Prerequisite(s)	-
Corequisite(s)	-
Special Requisite(s)	-
Instructor(s)	ÖĞR.GÖR. KÜBRA MERTEL ÖZTÜRK
Course Assistant(s)
Schedule	The course has not been opened this semester
Office Hour(s)
Teaching Methods and Techniques	Lecture notes, visual and audio narration and question-answer method
Principle Sources
Other Sources	-

Course Schedules
Week	Contents	Learning Methods
1. Week	Human Resources Management General Definitions and Concepts	Visual and Audio Lecture. Question Answer Method
2. Week	Strategic Human Resources	Visual and Audio Lecture. Question Answer Method
3. Week	Human Resources Planning	Visual and Audio Lecture. Question Answer Method
4. Week	Business Analysis	Visual and Audio Lecture. Question Answer Method
5. Week	Business Design	Visual and Audio Lecture. Question Answer Method
6. Week	Human Resources Supply and Selection	Visual and Audio Lecture. Question Answer Method
7. Week	Job Evaluation	Visual and Audio Lecture. Question Answer Method
8. Week	Reading	Reading
9. Week	Wage and Wage Management	Visual and Audio Lecture. Question Answer Method
10. Week	Training and Development	Visual and Audio Lecture. Question Answer Method
11. Week	Career Management	Visual and Audio Lecture. Question Answer Method
12. Week	Performance Appraisal	Visual and Audio Lecture. Question Answer Method
13. Week	International HRM	Visual and Audio Lecture. Question Answer Method
14. Week	Human Resources Management in Tourism	Visual and Audio Lecture. Question Answer Method
15. Week	Final Exam
16. Week	Final Exam
17. Week	Final Exam

Assessments
Evaluation tools	Quantity	Weight(%)
Homework / Term Projects / Presentations	1	40
Final Exam	1	60

Program Outcomes PO-1 Communicating with the Guest PO-2 Making Accommodation Services in Professional Foreign Language and Providing Information to Guests. PO-3 Managing Human Resources, Introducing Professional Ethics, Explaining the Principles of Hotel Management PO-4 Explaining Basic Travel-Tourism Concepts, Introducing Tourism's Impact on Economy PO-5 Guiding in the execution of the front office services, guest check in / check out the process, to carry out transactions, to carry out the transfer operations, to carry out the reporting operations PO-6 Fulfilling the Obligations Regarding Tourism Legislation, Making Correspondence with the Ministry PO-7 Preparing the floor for floor services, floor control, cleaning services in housekeeping PO-8 Introducing the Coastal Region of Turkey, to promote Turkey's Central Regions PO-9 Understanding Marketing in Tourism PO-10 Applying Quality Management Systems, Developing Yourself Using IT Facilities PO-11 First aid to the patient / injured in emergencies

Learning Outcomes LO-1 Human resources planning LO-2 To provide job satisfaction LO-3 Carrying out career management LO-4 Managing the recruitment process LO-5 Carry out activities related to professional development

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11
LO 1
LO 2
LO 3
LO 4
LO 5