In parallel with the developments in the travel industry, contributing to the training of human resources that will bring knowledge, attitudes and behaviors based on academic and scientific principles to the elimination of the qualified labor force needed in the field of tour operation.
Prerequisite(s)
-
Corequisite(s)
-
Special Requisite(s)
The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)
DR. ÖĞR. ÜYESİ HİLAL GÜNDOĞAN
Course Assistant(s)
-
Schedule
İncirli Campus, Pazartesi, 16:00-17:50, 1B-05
Office Hour(s)
İncirli Campus, Thursday, 12:00-13:00, 4A-03
Teaching Methods and Techniques
Lecture notes, visual and audio narration and question-answer method
Principle Sources
Suavi Ahipaşaoğlu, "Tour Planning in Travel Companies"
Other Sources
-
Course Schedules
Week
Contents
Learning Methods
1. Week
Types of tours and staff members in tours
Visual and Audio Lecture. Question Answer Method
2. Week
Tour customers and their behavior
Visual and Audio Lecture. Question Answer Method
3. Week
Items that make up tour planning (product preparation) and touristic product
Visual and Audio Lecture. Question Answer Method
4. Week
Destination choice
Visual and Audio Lecture. Question Answer Method
5. Week
Service purchases of tour operator
Visual and Audio Lecture. Question Answer Method
6. Week
Calculation of tour components and tour costs
Visual and Audio Lecture. Question Answer Method
7. Week
Tour planning calendar
Visual and Audio Lecture. Question Answer Method
8. Week
Midterm
9. Week
Brochure and catalog preparation,
Visual and Audio Lecture. Question Answer Method
10. Week
Promotion and marketing
Visual and Audio Lecture. Question Answer Method
11. Week
Realization of independent tours
Visual and Audio Lecture. Question Answer Method
12. Week
Realization of local service (hosted) tours
Visual and Audio Lecture. Question Answer Method
13. Week
Realization of directed tours
Visual and Audio Lecture. Question Answer Method
14. Week
Developments and problems in tour management profession
Visual and Audio Lecture. Question Answer Method
15. Week
Final
16. Week
Final
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Homework / Term Projects / Presentations
1
40
Final Exam
1
60
Program Outcomes
PO-1
Communicating with the Guest
PO-2
Making Accommodation Services in Professional Foreign Language and Providing Information to Guests.
PO-3
Managing Human Resources, Introducing Professional Ethics, Explaining the Principles of Hotel Management
PO-4
Explaining Basic Travel-Tourism Concepts, Introducing Tourism's Impact on Economy
PO-5
Guiding in the execution of the front office services, guest check in / check out the process, to carry out transactions, to carry out the transfer operations, to carry out the reporting operations
PO-6
Fulfilling the Obligations Regarding Tourism Legislation, Making Correspondence with the Ministry
PO-7
Preparing the floor for floor services, floor control, cleaning services in housekeeping
PO-8
Introducing the Coastal Region of Turkey, to promote Turkey's Central Regions
PO-9
Understanding Marketing in Tourism
PO-10
Applying Quality Management Systems, Developing Yourself Using IT Facilities
