Associate Degree Programs
Vocational School of Bussiness Administration
Ground-Handling Services Management in Aviation
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Ramp Services

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
HHU3924 3 Ramp Services 3/0/0 CC TURKÇE 3
Course Goals
 The aircraft ramp tasks are met(marshalling) and a parking requirement of unloading and loading of the aircraft,between aircraft and passenger terminal yolce and crew,carrying the appropriate equipment with the provision of the aircraft displacement(towing) from the parking position of the aircraft with the proper equipment, taxi removal of the path(pushback),aircraft cabin interior and exterior cleaning,heating and cooling the cabin of the aircraft in the provision of services,the provision of toilet and water services to Aircraft,in bad weather, the plane of ice removal,de-icing measures can be listed as.How these services are performed in the course and it will be shown with the narration as well as practically.
Prerequisite(s) Course Code Course Name…
Corequisite(s) Course Code Course Name…
Special Requisite(s) attendance
Instructor(s) Lecturer Evren Yılmaz, Lecturer Evren Yılmaz
Course Assistant(s)
Schedule FRIDAY- CLASSROOM:3A01
Office Hour(s) EVREN YILMAZ- MONDAY-14:00-15:00 ROOM:3A04
Teaching Methods and Techniques PREPARATION OF PRESENTATIONS, TOPIC DISCUSSIONS
Principle Sources -ÇELEBİ,HAVAŞ,TGS AND  BOOKS
Other Sources -Directorate general of Civil  Aviation documents.
Course Schedules
Week Contents Learning Methods
1. Week Introduction-Explanation of the course content -Types of aircraft (WIDE BODY-NARROW BODY) CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
2. Week passenger doors-service doors-Telling the gmt world time-Airport, terminal, airspace, land how are the grounds, runways numbered?RAMP EQUIPMENT general introduction slide.,Taxi road apron,PAT FIELD CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
3. Week Entrance to the maneuver area, Pat area signs, safety line red line, Safety warnings CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
4. Week Apron safety rules, Beacon lights, Aircraft parking positions, Equipment serving the aircraft placement of aircraft parking position equipment preparation CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
5. Week Equipment servicing the aircraft CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
6. Week How is marshalling done?who is wingwalker?Theoretical knowledge and practice (with real marshalling rods) CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
7. Week Practice marshalling practice-(with marshalling cubes) CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
8. Week midterm
9. Week How is the pushback operation performed?towbar-towbarless pushback-how to make a powerpush?How to make headset conversations EN-ING, manual pushback in pushback operation?In lightning weather why not use a headset?Pushback application headset with TR-ING CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
10. Week deicing-What is antiicing?How is the deicing operation performed?How is marshalling done during deicing?Headset how do they Decipher between operation and ramp?What to talk to the captain from the headset?TR-ING CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
11. Week Stairs, bus, Vip vehicle , fire engine , ambulance, snowplow Aircraft safety area CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
12. Week What are the main threats on the ramp?, pedestrian safety, aircraft safety, Tasks of using aircraft lights, Aircraft engine hazards,Safety of equipment CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
13. Week Adverse weather conditions,Low visibility ,lightning,FOD,emergencies CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
14. Week Damaged hazardous materials under the aircraft and what to do CELEBI RAMP-HAVAS RAMP -PEGASUS RAMP-TGS RAMP books and SLAYT
15. Week final exam
16. Week
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1Having information about civilian aviation
PO-2Having information about floor services in aviation
PO-3Having information about ecenomics and business areas
PO-4Having information about numerical process
PO-5Using foreign language effectively
PO-6Using Turkish effectively
PO-7Assimilate Ataturk’s principles and revolutions
PO-8Having information about basic law
PO-9Having information about feasts and catering services
PO-10Having information about service
Learning Outcomes
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10