Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
HHU3001	3	Ground Services	3/0/0	CC	TURKÇE	3

Course Goals	All services provided to airline companies at airports such as representation, traffic, flight operation, ramp, baggage, cargo, catering, aircraft maintenance cover the training of the ground handling course
Prerequisite(s)	Dr.Öğr.Üyesi.H.Neyir TEKELİ
Corequisite(s)	Dr.Öğr.Üyesi.H.Neyir TEKELİ
Special Requisite(s)	The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)	Assist. Prof. Dr. Hacer Neyir Tekeli, Assist. Prof. Dr. Hacer Neyir Tekeli
Course Assistant(s)
Schedule	Monday 1100-13:00 3 3A02 Incirli Campus
Office Hour(s)	Monday 1100-13:00 33A02 Incirli Campus
Teaching Methods and Techniques	-Audio and Visual Presentation
Principle Sources	-Yer Hizmetleri El Kitabı SHGM
Other Sources	-Yer Hizmetleri El Kitabı SHGM

Course Schedules
Week	Contents	Learning Methods
1. Week	Introduction to Ground Handling	Visual and Audio Narration
2. Week	Ground Services Plan	Visual and Audio Narration
3. Week	Safety Management Systems	Visual and Audio Narration
4. Week	Ground Handling Personnel for Aircraft	Visual and Audio Narration
5. Week	Emergency Response Plan	Visual and Audio Narration
6. Week	Risk Management Programs	Visual and Audio Narration
7. Week	Midterm	Midterm
8. Week	Safety Considerations Regarding Aircraft Movement Operations	Visual and Audio Narration
9. Week	Apron Markings and Markings	Visual and Audio Narration
10. Week	Aircraft Stand Emergency Procedures	Visual and Audio Narration
11. Week	Foreign Object Damage (FOD)	Visual and Audio Narration
12. Week	The Human Factor in Airside Safety Studies	Visual and Audio Narration
13. Week	An overview	Visual and Audio Narration
14. Week	Final	Final
15. Week
16. Week
17. Week

Assessments
Evaluation tools	Quantity	Weight(%)

Program Outcomes PO-1 Having information about civilian aviation PO-2 Having information about floor services in aviation PO-3 Having information about ecenomics and business areas PO-4 Having information about numerical process PO-5 Using foreign language effectively PO-6 Using Turkish effectively PO-7 Assimilate Ataturk’s principles and revolutions PO-8 Having information about basic law PO-9 Having information about feasts and catering services PO-10 Having information about service

Learning Outcomes LO-1 Relationship between Civil Aviation and Ground Handling LO-2 Relationship between airlines and ground handling services LO-3 Flight operations and Ground Handling LO-4 Ramp, baggage, cargo and ground services LO-5 Aircraft maintenance services and ground services

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10
LO 1
LO 2
LO 3
LO 4
LO 5