Associate Degree Programs
Vocational School of Bussiness Administration
Ground-Handling Services Management in Aviation
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Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
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Course Goals
To provide students with the knowledge and skills about human resources, which is the most important factor to increase the competitiveness of enterprises and to adapt to changing technology and market conditions.
Prerequisite(s)
Corequisite(s)
Special Requisite(s)
Instructor(s)
Course Assistant(s)
Schedule
Office Hour(s)
Teaching Methods and Techniques
Principle Sources
Other Sources
Course Schedules
Week Contents Learning Methods
1. Week Introduction, the transition from personnel department to Human resources management Lecture, Presentation
2. Week Main functions of HR, HR management system Lecture, Presentation
3. Week Labor definition, Design of the analysis form, the importance of interview Lecture, Presentation
4. Week Norm-staff definition, norm-staff planning, prediction methods Lecture, Presentation
5. Week Personnel choice, the strategic importance of selection, the determination of available positions, preparation of job advertisement Lecture, Presentation
6. Week Job application forms in personnel selection, form preparation Lecture, Presentation
7. Week Interview techniques, pre-interview techniques, interview process, the importance of communication and body language in interview Lecture, Presentation
8. Week Midterm
9. Week Training, training planning, analysis of training needs, required features of a trainer Lecture, Presentation
10. Week Training techniques, behavioral characteristics of training Lecture, Presentation
11. Week Performance evaluation, the objectives and criteria of performance evaluation Lecture, Presentation
12. Week The determinants of salary structure, job analysis and job definitions Lecture, Presentation
13. Week Job evaluation, methods of job evaluation, salary research Lecture, Presentation
14. Week Salary structure, direct and indirect salary systems, salary levels and equity Lecture, Presentation
15. Week Final Exam
16. Week Final Exam
17. Week Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Project(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1Having information about civilian aviation
PO-2Having information about floor services in aviation
PO-3Having information about ecenomics and business areas
PO-4Having information about numerical process
PO-5Using foreign language effectively
PO-6Using Turkish effectively
PO-7Assimilate Ataturk’s principles and revolutions
PO-8Having information about basic law
PO-9Having information about feasts and catering services
PO-10Having information about service
Learning Outcomes
LO-1Be able to plan human resources;
LO-2Be able to do provide analysis and job descriptions;
LO-3Be able to select the most appropriate employee for business with scientific methods
LO-4Be able to identify employees training needs and be able to training organization
LO-5Be able to create performance appraisal system
LO-6Be able to do business valuation
LO-7Be able to compose fair wages system
LO-8Be able to compose fair wages system
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 
LO 1
LO 2
LO 3
LO 4
LO 5
LO 6
LO 7
LO 8
LO 9
LO 10
LO 11
LO 12
LO 13
LO 14
LO 15
LO 16
LO 17
LO 18
LO 19
LO 20
LO 21
LO 22
LO 23
LO 24
LO 25
LO 26
LO 27
LO 28
LO 29
LO 30
LO 31
LO 32
LO 33
LO 34
LO 35
LO 36
LO 37
LO 38
LO 39
LO 40
LO 41
LO 42
LO 43
LO 44
LO 45
LO 46
LO 47
LO 48
LO 49
LO 50
LO 51
LO 52
LO 53
LO 54
LO 55
LO 56
LO 57
LO 58
LO 59
LO 60
LO 61
LO 62
LO 63
LO 64
LO 65
LO 66
LO 67
LO 68
LO 69
LO 70
LO 71
LO 72
LO 73
LO 74
LO 75
LO 76
LO 77
LO 78
LO 79
LO 80