Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
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Course Goals	A travel agency is a private retailer or public service that provides travel and tourism related services to the public on behalf of suppliers such as activities, airlines, car rentals, cruise lines, hotels, railways, travel insurance, and package tours. In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. There are also travel agencies that serve as general sales agents for foreign travel companies, allowing them to have offices in countries other than where their headquarters are located
Prerequisite(s)
Corequisite(s)
Special Requisite(s)
Instructor(s)
Course Assistant(s)
Schedule
Office Hour(s)
Teaching Methods and Techniques
Principle Sources
Other Sources

Course Schedules
Week	Contents	Learning Methods
1. Week	ıntroduction to travel agency	visual and audio resources
2. Week	A travel agency's main function is to act as an agent	visual and audio resources
3. Week	Agency income	visual and audio resources
4. Week	Insurance	visual and audio resources
5. Week	Types of agencies	visual and audio resources
6. Week	Travel agencies in the 21st century	visual and audio resources
7. Week	Midterm	Midterm
8. Week	Careers[	visual and audio resources
9. Week	Amadeus CRS, Galileo CRS, SABRE	visual and audio resources
10. Week	Airline consolidators and tour operators	visual and audio resources
11. Week	independent, host, franchise, consortium, and mega agencies.	visual and audio resources
12. Week	, Air Travel Organisers' Licensing (ATOL) f	visual and audio resources
13. Week	Traavel Agency Operation	visual and audio resources
14. Week	Traavel Agency Operation	visual and audio resources
15. Week	Final
16. Week	Final
17. Week	Final

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	30
Final Exam	1	70

Program Outcomes PO-1 Having information about civilian aviation PO-2 Having information about floor services in aviation PO-3 Having information about ecenomics and business areas PO-4 Having information about numerical process PO-5 Using foreign language effectively PO-6 Using Turkish effectively PO-7 Assimilate Ataturk’s principles and revolutions PO-8 Having information about basic law PO-9 Having information about feasts and catering services PO-10 Having information about service

Learning Outcomes LO-1 provides travel and tourism related services to the public LO-2 selling travel products and services on behalf of a supplier LO-3 A travel agent is supposed to offer impartial travel advice to the customer, as well as coordinating travel details and assisting the customer in booking travel. LO-4 An airline consolidator is a wholesaler of airline tickets LO-5 International (ACO ATAG IATA IATAN ISTAT) United States (A4A RAA) Europe (AEA EBAA ELFAA ERA) Other regions (AACO AAPA AFRAA RAAA)

Course Assessment Matrix:

LO 1
LO 2
LO 3
LO 4
LO 5
LO 6
LO 7
LO 8
LO 9
LO 10
LO 11
LO 12
LO 13
LO 14
LO 15
LO 16
LO 17
LO 18
LO 19
LO 20
LO 21
LO 22
LO 23
LO 24
LO 25
LO 26
LO 27
LO 28
LO 29
LO 30
LO 31
LO 32
LO 33
LO 34
LO 35
LO 36
LO 37
LO 38
LO 39
LO 40
LO 41
LO 42
LO 43
LO 44
LO 45
LO 46
LO 47
LO 48
LO 49
LO 50