This course aims to familiarise students with business communication with an introduction to this interdisciplinary field. The why, what, and how of intercultural communication is studied. The course provides a survey of some key cultural dimensions, and focuses on the intercultural aspect of communication skills that business people need to function effectively at work. It also includes examples from a selection of cultures of special interest to the business community, and provides hints on ways of training people to develop intercultural skills.
Prerequisite(s)
None
Corequisite(s)
None
Special Requisite(s)
None
Instructor(s)
Assoc. Prof. Çiğdem Kaya
Course Assistant(s)
Schedule
Wednesday 13:00-15:00 B-401
Office Hour(s)
Wednesday 12:00-13:00 B-606
Teaching Methods and Techniques
- Eclectic, lecturing, discussion
Principle Sources
- Gibson, R. (2010). Intercultural Business Communication. London: Comelsen & Oxford University Press GmbH & Co.
Other Sources
Course Schedules
Week
Contents
Learning Methods
1. Week
Why is intercultural business communication important?
- Eclectic, lecturing, discussion
2. Week
Why is intercultural business communication important?
- Eclectic, lecturing, discussion
3. Week
What is intercultural business communication?
- Eclectic, lecturing, discussion
4. Week
What is intercultural business communication?
- Eclectic, lecturing, discussion
5. Week
Barriers to intercultural communication
- Eclectic, lecturing, discussion
6. Week
Dealing with difference
- Eclectic, lecturing, discussion
7. Week
Non-verbal communication
- Eclectic, lecturing, discussion
8. Week
Mid-Term Exam
Mid-Term Exam
9. Week
Non-verbal communication
- Eclectic, lecturing, discussion
10. Week
Communication style
- Eclectic, lecturing, discussion
11. Week
Polychronic and monochronic cultures
- Eclectic, lecturing, discussion
12. Week
Universalism and particularism
- Eclectic, lecturing, discussion
13. Week
Intercultural training
- Eclectic, lecturing, discussion
14. Week
Intercultural training
- Eclectic, lecturing, discussion
15. Week
Final Exam
Final Exam
16. Week
Final Exam
Final Exam
17. Week
Final Exam
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
30
Final Exam
1
70
Program Outcomes
PO-1
Comprehends both theoretical and applied subjects in international trade at the advanced level, and uses his/her knowledge when necessary.
PO-2
Analyses basic concepts and data related to International Trade and Economics by scientific methods, interprets those with analytically, and evaluates those with regard to economic issues.
PO-3
Express his/her thoughts, comments and evaluations related to International Trade discipline both in written and oral forms.
PO-4
Defines current problems, and proposes solutions which are supported by evidence and research based quantitative and qualitative data.
PO-5
Inspects how public and private sector enterprises engaged in trade activities operates in practice, and evaluates the continuities and the dynamism in these sectors.
PO-6
Defines and tracks local, regional (such as European Union or Middle East) and global issues from the point of political economics, and relates these issues to each other.
PO-7
Possesses sufficient knowledge in other disciplines related to International Trade (such as Economics, Finance, International Business and Law), and reports this information.
PO-8
Follows publications and research in International Trade, Globalisation and Financial Systems in the English language, and communicates with his/her colleagues internationally.
PO-9
Uses a second language (Russian, Chinese, etc.) at the intermediate level.
PO-10
Possesses ethical principles and scientific values in collection, interpretation and release of data.
Learning Outcomes
LO-1
Students learn the why, what, and how of intercultural communication.
LO-2
Students analyse some key cultural dimensions related to intercultural communication.
LO-3
Students develop awareness about the intercultural aspect of communication skills that business people need to function effectively at work.
LO-4
Students study examples from a selection of cultures of special interest to the business community.
LO-5
Students learn some hints on ways of training people to develop intercultural skills.
