Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
HHK0587			2/0/0	DE		2

Course Goals	To have information about the characteristics and sources of the crisis and to acquire the ability to manage the crisis as well as to explain the ways of coping with stress in business life by introducing the factors that cause stress.
Prerequisite(s)	Crisis and Stress Management
Corequisite(s)	Crisis and Stress Management
Special Requisite(s)	Attendance
Instructor(s)	ÖĞR.GÖR. OĞUZ SÖNMEZOĞLU
Course Assistant(s)
Schedule	Wednesday, 09:00-10:50, Incirli Campus 4A-02
Office Hour(s)	Thursday, 10:00-11:00, Incirli Campus 4A-04
Teaching Methods and Techniques	Lecture, discussion, brainstorming
Principle Sources	-Kriz ve Stres Yönetimi, Hasan Tutar, 2016-10, Seçkin Yayınevi
Other Sources

Course Schedules
Week	Contents	Learning Methods
1. Week	Crisis: Sources, types	Lecture
2. Week	Crisis management	Lecture
3. Week	Recognizing the factors causing crisis	Lecture
4. Week	Crisis management process	Lecture
5. Week	Developing adaptation mechanism	Lecture
6. Week	Developing adaptation mechanism	Lecture
7. Week	Mid-Term
8. Week	Stress factors and crisis	Lecture
9. Week	Organizational stress I	Lecture
10. Week	Organizational stress II	Lecture
11. Week	Effects of stres on the individual and the organization I	Lecture
12. Week	Effects of stres on the individual and the organization II	Lecture
13. Week	Coping with stress as a ındividual and as an organization I	Lecture
14. Week	Coping with stress as a ındividual and as an organization II	Lecture
15. Week	DKBY methods	Lecture
16. Week	Final Exam
17. Week	Final Exam

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	40
Final Exam	1	60

Program Outcomes PO-1 It is to have knowledge in economics and business administration PO-2 It is to have knowledge in the field of safety management systems PO-3 Having knowledge of diction and announce areas PO-4 Having knowledge of catering and service area PO-5 To have knowledge of basic first aid area PO-6 Having knowledge in the field of Crew Resource Management PO-7 Flights to have information on the safety area Mock Up PO-8 Emergency Operations and have knowledge about the safety procedures PO-9 Having information about civil aviation PO-10 Having knowledge about the field of Civil Aviation Cabin Services

Learning Outcomes LO-1 Knowing the factors that created the crisis LO-2 Having the ability to manage the crisis LO-3 Managing the post-crisis process LO-4 Knowing the factors that cause stress LO-5 To manage the stress in business life

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10
LO 1
LO 2
LO 3
LO 4
LO 5