This course aims to introduce the principles and methods of business process management. Emphasis is placed on to the role of process modelling as an instrument to understand and analyze business operations, and to drive the design of IT systems for process automation. Starting with the process identification, it is a walk-through within the business process management lifecycle which is the leading digital transformation method in today’s business environment. Students will learn how to analyze and improve business processes in different contexts and using different process modelling tools.
Prerequisite(s)
IE3101 Introduction to Probability
Corequisite(s)
-
Special Requisite(s)
-
Instructor(s)
Assist. Prof. Dr. Okay Işık
Course Assistant(s)
Schedule
The course is not offered this semester.
Office Hour(s)
The course is not offered this semester.
Teaching Methods and Techniques
-Lecture, discussion
Principle Sources
-Dumas M., La Rosa M., Mendling J. and Reijers H., Fundamentals of Business Process Management, 2nd edition, Springer, 2018
Other Sources
-Brocke, J., Mendling, J., Business Process Management Cases, Digital Innovation and Business Transformation in Practice, 2018, Springer
Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction to Business Process Management
Oral presentation
2. Week
Process Identification
Oral presentation
3. Week
Process Modelling with BPMN 2.0
Oral presentation
4. Week
Process Modelling with BPMN 2.0 (cont.)
Oral presentation
5. Week
Process Discovery
Oral presentation
6. Week
Process Discovery (cont.)
Oral presentation
7. Week
Qualitative process analysis
Oral presentation
8. Week
Midterm
9. Week
Quantitative process analysis
Oral presentation
10. Week
Quantitative process analysis
Oral presentation
11. Week
Process Redesign
Oral presentation
12. Week
Process Implementation
Oral presentation
13. Week
Process Monitoring
Oral presentation
14. Week
Project Presentations
Oral presentation
15. Week
FINAL
FINAL
16. Week
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
25
Quizzes
3
15
Project(s)
1
15
Attendance / Participation
1
5
Final Exam
1
40
Program Outcomes
PO-1
Ability to apply theoretical and practical knowledge gained by Mathematics, Science and their engineering fields and ability to use their knowledge in solving complex engineering problems.
PO-2
Ability of determining, defining, formulating and solving complex engineering problems; for that purpose develop the ability of selecting and implementing suitable models and methods of analysis.
PO-3
Ability of designing a complex system, process, device or product under real world constraints and conditions serving certain needs; for this purpose ability of applying modern design techniques
PO-4
Ability of selecting and using the modern techniques and devices which are necessary for analyzing and solving complex problems in engineering implementations; ability of efficient usage of information technologies.
PO-5
Ability of designing experiments, conducting tests, collecting data and analyzing and interpreting the solutions to investigate of complex engineering problems or discipline-specific research topics.
PO-6
Ability of working efficiently in intra-disciplinary and multi-disciplinary teams; individual working ability and habits.
PO-7
Ability of verbal and written communication skills; and at least one foreign language skills, ability to write effective reports and understand written reports, ability to prepare design and production reports, ability to make impressive presentation, ability to give and receive clear and understandable instructions
PO-8
Awareness of importance of lifelong learning; ability to access data, to follow up the recent innovation in science and technology for continuous self-improvement.
PO-9
Conformity to ethical principles; knowledge about occupational and ethical responsibility, and standards used in engineering applications.
PO-10
Knowledge about work life implementations such as project management, risk management and change management; awareness about entrepreneurship and innovativeness; knowledge about sustainable development.
PO-11
Knowledge about effects of engineering applications on health, environment and security in global and social dimensions, and on the problems of the modern age in engineering; awareness about legal outcomes of engineering solutions.
Learning Outcomes
LO-1
Understand and apply process identification and discovery
LO-2
Build business process models using BPMN 2.0.
LO-3
Understand and apply qualitative and quantitative process analysis.
