This course is designed to prepare students for the business world. It provides the opportunity to improve students’ abilities to find and apply for the right jobs, develop their interview skills and help them learn how to perform in the workplace with confidence. It improves their business English communication skills and covers major areas essential in developing a wide-ranging view of business. It provides practical learning environment for students to help them build strong relationships with their future colleagues and clients
Prerequisite(s)
None
Corequisite(s)
None
Special Requisite(s)
-
Instructor(s)
Lecturer Seçil Altıntaş
Course Assistant(s)
Schedule
This course is not offered in this semester.
Office Hour(s)
This course is not offered in this semester.
Teaching Methods and Techniques
Oral presentation, role-play, debate, group exercise
Principle Sources
Kendall Hunt Introduction to the World of Business, 2015
Roger Fisher , William L. Ury, Bruce Patton Getting to Yes: Negotiating Agreement Without Giving In, 2011
Tim Calkins, How to Wash a Chicken: Mastering the Business Presentation, 2018
Other Sources
Frances X. Frei, Amy C. Edmondson, Influencing Customer Behavior in Service Operations, 2006
Tsedal Neeley, Global Business Speaks English: Why You Need a Language Strategy Now, Harvard Business Review May 2012
Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction to business. Understanding business environment. Written and unwritten rules. Company values, culture etc.
Oral presentation, discussion
2. Week
Communication at the workplace (Common work conversations, making appointments, invitations accepting/refusing, telephoning expressions/conversations, making polite requests etc)
Oral presentation, role play, simulation
3. Week
Assertive behavior and influencing others. (Difficult customers, colleagues, managers etc)
Oral presentation, role play, scenario writing
4. Week
Planning and organization (Managing daily/monthly and annual schedule, urgent/important tasks and prioritization techniques)
Oral presentation, simulation, discussion
5. Week
Leadership and management (Managing teams, managing peers)
Oral presentation, role-play, group exercise
6. Week
Team management (Managing different personality types)
Oral presentation, group exercise
7. Week
Critical thinking, decision making in tough situations (Controversial issues)
Oral presentation, simulations, debate
8. Week
Midterm
Examination
9. Week
Effective business meeting management with difficult participants
Oral presentation, role-play
10. Week
Negotiation practices in business (Negotiation with customers)
Oral presentation, discussion, role-play
11. Week
Negotiation practices in business (Negotiation with suppliers)
Oral presentation, role-play
12. Week
Job interviews and practice (Preparing and rehearsing for a job interview)
Oral presentation, role-play
13. Week
Effective presentations
Oral presentation, simulation, role play
14. Week
Business etiquette (Gestures, business courtesy, formal language in speeches and writing)
Oral presentation, game playing
15. Week
Final exam
Examination
16. Week
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
10
Homework / Term Projects / Presentations
3
10
Project(s)
1
10
Attendance
14
50
Final Exam
1
20
Program Outcomes
PO-1
Ability to apply theoretical and practical knowledge gained by Mathematics, Science and their engineering fields and ability to use their knowledge in solving complex engineering problems.
PO-2
Ability of determining, defining, formulating and solving complex engineering problems; for that purpose develop the ability of selecting and implementing suitable models and methods of analysis.
PO-3
Ability of designing a complex system, process, device or product under real world constraints and conditions serving certain needs; for this purpose ability of applying modern design techniques
PO-4
Ability of selecting and using the modern techniques and devices which are necessary for analyzing and solving complex problems in engineering implementations; ability of efficient usage of information technologies.
PO-5
Ability of designing experiments, conducting tests, collecting data and analyzing and interpreting the solutions to investigate of complex engineering problems or discipline-specific research topics.
PO-6
Ability of working efficiently in intra-disciplinary and multi-disciplinary teams; individual working ability and habits.
PO-7
Ability of verbal and written communication skills; and at least one foreign language skills, ability to write effective reports and understand written reports, ability to prepare design and production reports, ability to make impressive presentation, ability to give and receive clear and understandable instructions
PO-8
Awareness of importance of lifelong learning; ability to access data, to follow up the recent innovation in science and technology for continuous self-improvement.
PO-9
Conformity to ethical principles; knowledge about occupational and ethical responsibility, and standards used in engineering applications.
PO-10
Knowledge about work life implementations such as project management, risk management and change management; awareness about entrepreneurship and innovativeness; knowledge about sustainable development.
PO-11
Knowledge about effects of engineering applications on health, environment and security in global and social dimensions, and on the problems of the modern age in engineering; awareness about legal outcomes of engineering solutions.
Learning Outcomes
LO-1
Understand the dynamics of business communications
LO-2
Use business terminology in various circumstances of business life
LO-3
Make effective negotiations in English
LO-4
Understand the written and unwritten rules in the workplace
