Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
IIBF0040		Quality Management	2/0/0	DE	TURKISH	4

Course Goals	The main objective of the lecture is to provide students with quality skills and techniques to enable them to make a significant contribution to an organisation’s quality policy.
Prerequisite(s)	Course Code Course Name…
Corequisite(s)	Course Code Course Name…
Special Requisite(s)	The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)	Professor Ali Şen
Course Assistant(s)
Schedule	Tuesday 9.00-11.00 A-302
Office Hour(s)	Wednesday 10.00-15.00
Teaching Methods and Techniques	-Lecture and discussion
Principle Sources	-Nicholas, J., 1998, Competitive Manufacturing Management, Irwin/McGraw Hill, USA
Other Sources	-

Course Schedules
Week	Contents	Learning Methods
1. Week	Introduction	Oral presentation
2. Week	TQM Concepts and Barriers	Oral presentation
3. Week	Contributions of Deming, Juran and Crosby	Oral presentation
4. Week	TQM Principles	Oral presentation
5. Week	The Seven Traditional Tools of Quality	Oral presentation
6. Week	The Seven Traditional Tools of Quality - Examples	Oral presentation
7. Week	New Management Tools	Oral presentation
8. Week	New Management Tools - Examples	Oral presentation
9. Week	Quaity of Design - Concurrent Engineering	Oral presentation
10. Week	Quality Function Deployment (QFD)	Oral presentation
11. Week	QFD applications	Oral presentation
12. Week	Quality Inspection and Statistical Sampling	Oral presentation
13. Week	Statistical Process Control	Oral presentation
14. Week	Systems for Eliminating Defects	Oral presentation
15. Week	Final Exam
16. Week	Final Exam
17. Week	Final Exam

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	40
Final Exam	1	60

Program Outcomes PO-1 To define his/her competencies using the theoretical and practical knowledge he/she acquired in the field of Economics and to use these competencies in practice. PO-2 To discuss concepts and ideas in the field of Economics with scientific methods, to develop hypotheses, to interpret and evaluate the data obtained. PO-3 To develop solution suggestions for complex and/or unpredictable problems encountered in practice, to report and present these suggestions in accordance with the academic publication rules. PO-4 To identify regional and global issues/problems, to perform analyses based on scientific data and research, and to develop solution suggestions. PO-5 To determine the learning needs in the field of Economics, to evaluate the acquired knowledge and skills with a critical approach, and to use this knowledge and skills to develop economic policies. PO-6 To inform relevant people and institutions on issues related to the field of Economics and to gain the ability to convey written and verbal solutions to problems. PO-7 To convey his/her thoughts and suggestions in the field of Economics to experts and non-experts by supporting them with quantitative and qualitative data, to discuss and to contribute to the development of new policies by revising suggestions according to the feedback he/she receives. PO-8 To benefit from other disciplines that form the basis of the field of Economics, to develop multidisciplinary approaches by associating these disciplines with his/her knowledge in the field of Economics, to produce project and publications. PO-9 To define the differences and relationships between classical and modern theories of economics and to observe the distinctions between classical and modern economic policies and to evaluate the compatibility of these policies with economic and social issues. PO-10 To read and comprehend foreing news sources about economics being fluent in a foreign language, to scan the economic literature and to follow the most current approaches in this field. PO-11 To take into account scientific and ethical values in the stages of collecting, interpreting and announcing economic data and carrying out statistical/econometric studies using these data, and also to carry out the publication process in accordance with academic publishing principles.

Learning Outcomes LO-1 Knowledge of the purpose and TQM activities of quality management programs LO-2 Understanding of team techniques for problem solving. LO-3 Differentiate quality assurance and quality improvement LO-4 Evaluate a quality management program within any organization LO-5 Comprehension of the essential organizational components, leadership and teamwork necessary for quality management and improvement

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11