Undergraduate
Faculty of Economic and Administrative Sciences
Business Administration
Anlık RSS Bilgilendirmesi İçin Tıklayınız.Düzenli bilgilendirme E-Postaları almak için listemize kaydolabilirsiniz.


Sales Management

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
ISL0029 Sales Management 2/0/0 DE Turkish 4
Course Goals
The purpose of the Sales Management course is to determine the building blocks required in an effective sales process and to create an effective sales team, which is an important part of marketing within the company. At the end of the course, it is aimed to understand how marketing and sales reach the targets and how the target sales figures are exceeded.
Prerequisite(s) -
Corequisite(s) -
Special Requisite(s) The course will be taught online.
Instructor(s) Assist. Prof. Dr. Tuğçe Ezgi Soyaltın
Course Assistant(s)
Schedule Monday, 11.00-12.50, Cats and B-401
Office Hour(s) By appointment with the Instructor
Teaching Methods and Techniques - Lecture, examination of studies in the literature, guest speakers from the business world in the field of sales management, student presentations, project assignments to reinforce the course
Principle Sources - Çakırer, Mehmet Akif. 2022. A'dan Z'ye Satış ve Satış Yönetimi. Ankara: Nobel.

- Blount, Jeb. 2020. Satışta Duygusal Zekâ. Optimist Yayınları.
Other Sources - Academic Scientific Researches.
Course Schedules
Week Contents Learning Methods
1. Week Basic Concepts of Marketing and Sales Lecture / in-class presentation discussion, analysis, analysis
2. Week Sales and Sales Profession Lecture / in-class presentation discussion, analysis, analysis
3. Week Consumption Psychology and Reasons to Buy Lecture / in-class presentation discussion, analysis, analysis
4. Week The Role of Communication in Sales Lecture / in-class presentation discussion, analysis, analysis
5. Week Presentation and Persuasion Methods in Sales Lecture / in-class presentation discussion, analysis, analysis
6. Week Meeting Objections in Sales and Closing the Sale Lecture / in-class presentation discussion, analysis, analysis
7. Week Midterm Week Midterm Exam
8. Week Sales Planning and Budgeting Lecture / in-class presentation discussion, analysis, analysis
9. Week Determination of Sales Force Lecture / in-class presentation discussion, analysis, analysis
10. Week Sales Force Motivation Lecture / in-class presentation discussion, analysis, analysis
11. Week Performance Management and Performance Measurement in Sales Lecture / in-class presentation discussion, analysis, analysis
12. Week Sellers' Pricing Lecture / in-class presentation discussion, analysis, analysis
13. Week Organization of the Sales Force Lecture / in-class presentation discussion, analysis, analysis
14. Week International Sales Management Lecture / in-class presentation discussion, analysis, analysis
15. Week Body Language on Sale Lecture / in-class presentation discussion, analysis, analysis
16. Week Final Week Final Exam
17. Week Final Week Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 25
Homework / Term Projects / Presentations 1 25
Attendance / Participation 1 10
Final Exam 1 40


Program Outcomes
PO-1Demonstrates a basic level of understanding in related disciplines (such as economics, sociology, psychology, quantitative sciences, etc.) that form a foundation for business administration, and makes use of and applies them to the field of business.
PO-2Applies mathematical, scientific and social knowledge to business problems.
PO-3Demonstrates a basic level of understanding in business functions and management (such as management, production, marketing, accounting, finance, human resources, behavioural sciences, etc.) and interprets the theoretical arguments focusing on interactions between the actors and the cultures in the field.
PO-4Determines how to use acquired theoretical and practical knowledge and skills related to business in application and field analysis and applies them.
PO-5Identifies and evaluates the relations in the field of business; describes the problems and presents analytical solutions through modelling and interpreting (critical thinking).
PO-6Designs a business process in any functional stage that complies with identified objectives.
PO-7Develops effective business communication skills (written-verbal/formal-informal).
PO-8 Owns effective working skills individually or on a team in business and multidisciplinary fields.
PO-9Acts with a sense of professional and ethical responsibility.
PO-10Improves effective verbal and written communication skills in Turkish, and acquires competence in minimum one foreign language.
Learning Outcomes
LO-1Understands the importance of the sales function and especially the “Sales Team” for the company.
LO-2In particular, they learn how technology and sales skills are used in the processes of bargaining, negotiations, motivation and management of the sales team.
LO-3Gains the current practices/trends especially on the management of the sales team.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10
LO 1
LO 2
LO 3