Graduate
Institute of Graduate Studies
Quality and Product Management (without thesis)
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Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
ISK 216T2Z 1 2/0/0 CC 6
Course Goals
 Understand about:
The importance of productivity in base of human, business and society Productivity measurements and improvements Productivity and reorganization Business examples.
Prerequisite(s) none
Corequisite(s) none
Special Requisite(s) none
Instructor(s) Lecturer Dr. Meral Arık Toprak
Course Assistant(s)
Schedule Day, hours, XXX Campus, classroom number.
Office Hour(s) Instructor name, day, hours, XXX Campus, office number.
Teaching Methods and Techniques -ppt presentation,     

- interactive lecture,

- class discussion,

- business examples

- case studies

- prepare projects

- student presentation
Principle Sources -TOPRAK, Meral, Verimlilik Yöntem ve Teknikleri ders notları ppve ppt  slaytları ve ppt slaytları, (yen. düzenlenen), İKÜ, 2011. 

-          AKAL, Zühal; İşletmelerde Performans Ölçüm ve Denetimi, Ankara, MPM Yay., No, 473, 2002.

-     PROKOPENKO, Joseph; Verimlilik Yönetimi, Uygulamalı El Kitabı, Ankara, MPM Yay., 1987. 

 
-          RIDDERSTRALE, J. Wilcox M., Şirketi Yeniden Güçlendirmek, İst., MESS yay., 2008.

Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week What is productivity and why is it important for human, business and national economy? - Related topics such as efficiency, effectiveness, capacity, performance and quality ppt presentations, class discussion, business examples.
2. Week Comprehension of productivity concept together with the management development ppt presentations, class discussion, business examples.
3. Week Total productivity management, productivity circles ppt presentations, class discussion, business examples.
4. Week External and internal factors related with the productivity ppt presentations, class discussion, business examples.
5. Week How productivity can be measured? - Productivity in process - Comparison by periods - Comparison by firms ppt presentations, class discussion, business examples.
6. Week Productivity and re-engineering methods - 5 S - Six Sigma ppt presentations, class discussion, business examples.
7. Week - Plant layout - Work flow - Work study - Ergonomics ppt presentations, class discussion, business examples.
8. Week Productivity improvements through system - Re-engineering & re-inventing - Staff planning ppt presentations, class discussion, business examples.
9. Week - Organizational development - Human resource management ppt presentations, class discussion, business examples.
10. Week Management System, Strategies, Culture & Change ppt presentations, class discussion, business examples.
11. Week Productivity improvements through people - Human development by training - Time management - Stres management - Coping with conflict - Creating higher motivating teams ppt presentations, class discussion, business examples.
12. Week Productivity improvements through knowledge & technology - Devoloping productivity and technology culture ppt presentations, class discussion, business examples.
13. Week Total Productivity Model ppt presentations, class discussion, business examples.
14. Week Productivity Establishments in Turkey & outside countries - NPC - EANPC - APC The meaning of National Productivity and Re-Inventing Movement ppt presentations, class discussion, business examples.
15. Week
16. Week
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1Apply and analyze the mathematics, science and social knowledges into quality and production problems to achieve constructive solutions.
PO-2Demonstrate a basic levels of understanding in related sciences (such as business, econmics, quantitative sciences, etc.) that serve basis for quality and production management and will be able to make use and apply them to achieve creative constructions into the field of quality and production management .
PO-3Demonstrate a basic level of understanding in quality and production functions (such as total quality management, productions, marketing, accounting, finance, etc.) and will be able to mobilize, organize, interpret, criticize and construct the theoratical arguments in intercultural and human relations.
PO-4Will be able to design, create and evaluate a quality and production management process in any functional stage, that complies with identified objectives.
PO-5Identify and evaluate the relations in the field of quality and production management; describe the problems and present analytical solutions through modelling and interpreting to make criticical judgement (critical thinking)
PO-6Will be able to apply the earned theoratical and practical quality and production management knowledge and abilities into reserach, practices and fieldstudies; analyze, formulate and assamble them to make critical judgement(analytical skills).
PO-7Earn and demonstrate effective quality and production management communicative skills(verbal-unverbal/formal-informal).
PO-8Develop effective individual study and teamwork in quality and production management and related fields.
PO-9Earn and develop professional ethical reasoning and responsibility, and analyze the business situations and act ethically in his business career.
PO-10Demonstrate and develop effective professional verbal and unverbal communication in Turkish.
Learning Outcomes
LO-1Understand the importance of productivity methods, techniques and reorganizing and analyze the related business applications in a changing business environment.
LO-2Classify the factors effect on business productivity and analyze these factors in terms of production, marketing, financial etc..functions and interpret them in a system thinking.
LO-3Classify the productivity improvement methods and techniques related with technology-human-system, and analyze the re-engineering process and explain how to appy in one business.
LO-4Develop the skills of modelling, interpreting and systematic thinking by analyzing the relations among the various productivity factors and studing on the “Total Productivity Model” in a business system.
LO-5Compare the different companies regarding on productivity factors and productivity levels and benchmark them in a competitive business life.
LO-6Devolop the effective communication skills as well as effective presentation skills and inferring and interpreting skills by presenting projects and class discussion.
LO-7Organize the teamwork as both a team leader and a member of the team, and develop the leadership and problem solving skills.
LO-8Gain and develop the moral behaviour, to take responsibility, rational thinking, communication by preparing and presenting projects, organizing the corporate visits and business interactions.
LO-9Evaluate the re-organizing and re-engineering system for higher productivity.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10