Can be design Process Management System by case studies with defining process, process owner, performans indicators, performans measurement and improvements of critical process.
-Showing a cognitive approach will learn how to define, classify and specify processes, process components and hierarchies. Process management concept to students as subjects transferred to the slide titles are constantly interactive presentation in the form of questions and answers. For clarity the subject individual or in groups, students, and students made presentations built reinforced by application examples. The students discussed the issue of overhead presentations provided intelligibility.
Principle Sources
-Lecture nots, published case studies (APQC ,EFQM,ISO 9001 etc.)
Other Sources
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Course Schedules
Week
Contents
Learning Methods
1. Week
What's the process?
Presentation and application
2. Week
What's the process?
Presentation and application
3. Week
What's the process management?
Presentation and application
4. Week
What's the process management?
Presentation and application
5. Week
Design of process management system
Presentation and application
6. Week
Design of process management system
Presentation and application
7. Week
Analyze, improvement and development of process
Presentation and application
8. Week
Analyze, improvement and development of process
Presentation and application
9. Week
Analyze, improvement and development of process
Presentation and application
10. Week
Analyze, improvement and development of process (presentaion of improvement projects by students)
Presentation and application
11. Week
Analyze, improvement and development of process (presentaion of improvement projects by students)
Presentation and application
12. Week
Analyze, improvement and development of process (presentaion of improvement projects by students)
Presentation and application
13. Week
Analyze, improvement and development of process (presentaion of improvement projects by students)
Presentation and application
14. Week
Analyze, improvement and development of process (presentaion of improvement projects by students)
Presentation and application
15. Week
TQM and Process Management
Presentation and application
16. Week
TQM and Process Management (EFQM, ISO etc.)
Presentation and application
17. Week
Process Management software's
Presentation and application
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
40
Final Exam
1
60
Program Outcomes
PO-1
Apply and analyze the mathematics, science and social knowledges into quality and production problems to achieve constructive solutions.
PO-2
Demonstrate a basic levels of understanding in related sciences (such as business, econmics, quantitative sciences, etc.) that serve basis for quality and production management and will be able to make use and apply them to achieve creative constructions into the field of quality and production management .
PO-3
Demonstrate a basic level of understanding in quality and production functions (such as total quality management, productions, marketing, accounting, finance, etc.) and will be able to mobilize, organize, interpret, criticize and construct the theoratical arguments in intercultural and human relations.
PO-4
Will be able to design, create and evaluate a quality and production management process in any functional stage, that complies with identified objectives.
PO-5
Identify and evaluate the relations in the field of quality and production management; describe the problems and present analytical solutions through modelling and interpreting to make criticical judgement (critical thinking)
PO-6
Will be able to apply the earned theoratical and practical quality and production management knowledge and abilities into reserach, practices and fieldstudies; analyze, formulate and assamble them to make critical judgement(analytical skills).
PO-7
Earn and demonstrate effective quality and production management communicative skills(verbal-unverbal/formal-informal).
PO-8
Develop effective individual study and teamwork in quality and production management and related fields.
PO-9
Earn and develop professional ethical reasoning and responsibility, and analyze the business situations and act ethically in his business career.
PO-10
Demonstrate and develop effective professional verbal and unverbal communication in Turkish.
Learning Outcomes
LO-1
1-Showing a cognitive approach will learn how to define, classify and specify processes, process components and hierarchies
LO-2
2-Using knowledge of Process Management, create original models for any sector
LO-3
3-Following review of Case Studies, the student will be equiped to design their own Process Management System covering process definition, performance indicators, measurements and improvements
LO-4
4-Able to use process analysis tools and methods including; statistical process control, Kaizen, problem solve methods, cause-effect diagram and benchmarking
LO-5
5-Apply Process Management techniques based on existing proven models, such as EFQM, ISO 2001 and APQC Process Management
LO-6
6-Using the process development methods, can define any problems and/or improvements and then execute changes as appropriate
LO-7
7-During lessons and over the entire course, students will be encourage to share their experiences and knowledge with their peers giving them a wider exposure to other sectors and process models and approaches
LO-8
8-Students will be encouraged and supported to present and share ideas with the aim of developing communication, presentation and general question and answer type skills and experience
