The aim of this course is to give the students the necessary point of view to be successful in application areas by giving information about quality and total quality.
Prerequisite(s)
Course Code Course Name…
Corequisite(s)
Course Code Course Name…
Special Requisite(s)
The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)
Arş. Gör. Taha Yusuf Çakarel
Course Assistant(s)
Schedule
This course was not opened in the 2022-2023 academic year...
· Çetin, Canan ve vd. Toplam Kalite Yönetimi ve Kalite Güvence Sistemi: İlke, Süreç, Uygulama, 2. Baskı, İstanbul: Beta Yayın, 2001.
Paksoy, M. (2002). Çalışma ortamında insan ve toplam kalite yönetimi. İstanbul Üniversitesi Yayın, (4356).
Other Sources
Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction to total quality management
Verbal Presentation
2. Week
Elements of quality concept and total quality management
Verbal Presentation
3. Week
Teamwork and quality circle in quality management
Verbal Presentation
4. Week
EFQM
Verbal Presentation
5. Week
Quality in developing countries
Verbal Presentation
6. Week
Pioneers and opinions of total quality management
Verbal Presentation
7. Week
Quality management in Japan and other countries
Verbal Presentation
8. Week
Midterm Exam
9. Week
Quality management in Japan and other countries
Verbal Presentation
10. Week
Lean management
Verbal Presentation
11. Week
Problem solving techniques and decision making
Verbal Presentation
12. Week
Problem solving techniques and decision making
Verbal Presentation
13. Week
Summary of topics
Verbal Presentation
14. Week
Review
Verbal Presentation
15. Week
Review
Verbal Presentation
16. Week
Review
Verbal Presentation
17. Week
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
40
Final Exam
1
60
Program Outcomes
PO-1
Applies mathematical and social knowledge to Business problems.
PO-2
Defines the basic information related to other disciplines (economics, sociology, psychology, numerical sciences, etc.) that form the basis of business management and uses this information in the field of business administration.
PO-3
Explain the basic information in the field of business functions and management (management, production, marketing, accounting, finance, HRM, behavior, etc.), interpret the theoretical discussions covering the relations between the actors and cultures in this field.
PO-4
Determines and applies how the theoretical and practical knowledge and skills gained in the field of business are used in research, application and field analysis.
PO-5
Defines and evaluates activities and relationships in business-related fields; solve problems by defining, modeling and commenting.
PO-6
Designs and evaluates every stage of a process related to business functions in line with a defined goal.
PO-7
Conveys the current developments in the field of business and the projects carried out with appropriate communication tools to groups in and outside the field by supporting them with quantitative and qualitative data.
PO-8
Leads in environments that require the resolution of problems related to the field of humanities; organizes personal, corporate and team work at the level of expertise
PO-9
By introducing scientific, cultural and artistic developments in the field of humanities, it contributes to the process of becoming an information society of the society in which it lives and maintains it.
PO-10
Gains effective oral and written communication skills in Turkish and English in academic and professional fields.
Learning Outcomes
LO-1
to give the students the necessary point of view to be successful in application areas by giving information about quality and total quality
