Graduate
Institute of Graduate Studies
Business Administration English (without thesis)
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CONSUMER BEHAVIOR

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
BUSYL0035 CONSUMER BEHAVIOR 3/0/0 DE ENGLISH 6
Course Goals
This course provides an introduction to the study of consumer behaviour and familiarises students with the theoretical and practical aspects of the field. It illustrates the breadth of consumer behaviour and highlights the many ways in which it touches our lives. It also examines the structural framework that can be used to understand the different interrelationships between the concepts present in consumer behaviour as an academic discipline. The course also investigates the sequential process of consumer decision making – problem recognition, information search, evaluation, choice and post-decision processes.
Prerequisite(s) None
Corequisite(s) None
Special Requisite(s) None
Instructor(s) Arş. Gör. Taha Yusuf Çakarel
Course Assistant(s)
Schedule This course was not opened in the 2022-2023 academic year...
Office Hour(s) Friday, 14:00-16:00, Online CATS Platform, by making an appointment: z.toy@iku.edu.tr
Teaching Methods and Techniques - Eclectic, lecturing, discussion
Principle Sources - Noel, H. (2009). Consumer Behaviour. London: AVA Publishing.
Other Sources
Course Schedules
Week Contents Learning Methods
1. Week What is consumer behaviour? - Eclectic, lecturing, discussion
2. Week What is consumer behaviour? - Eclectic, lecturing, discussion
3. Week What is consumer behaviour? - Eclectic, lecturing, discussion
4. Week Ethnic, religious and group influences - Eclectic, lecturing, discussion
5. Week Ethnic, religious and group influences - Eclectic, lecturing, discussion
6. Week Class, age and gender influences - Eclectic, lecturing, discussion
7. Week Class, age and gender influences - Eclectic, lecturing, discussion
8. Week Mid-Term Exam Mid-Term Exam
9. Week Mid-Term Exam Mid-Term Exam
10. Week Consumer motivation, perception and attitude - Eclectic, lecturing, discussion
11. Week Consumer knowledge and memory - Eclectic, lecturing, discussion
12. Week Consumer knowledge and memory - Eclectic, lecturing, discussion
13. Week The consumer as a decision maker - Eclectic, lecturing, discussion
14. Week The consumer as a decision maker - Eclectic, lecturing, discussion
15. Week Final Exam Final Exam
16. Week Final Exam Final Exam
17. Week Final Exam Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Quizzes 1 10
Final Exam 1 50


Program Outcomes
PO-1Applies mathematical and social knowledge to Business problems.
PO-2Defines the basic information related to other disciplines (economics, sociology, psychology, numerical sciences, etc.) that form the basis of business management and uses this information in the field of business administration.
PO-3Explain the basic information in the field of business functions and management (management, production, marketing, accounting, finance, HRM, behavior, etc.), interpret the theoretical discussions covering the relations between the actors and cultures in this field.
PO-4Determines and applies how the theoretical and practical knowledge and skills gained in the field of business are used in research, application and field analysis.
PO-5Defines and evaluates activities and relationships in business-related fields; solve problems by defining, modeling and commenting.
PO-6Designs and evaluates every stage of a process related to business functions in line with a defined goal.
PO-7Conveys the current developments in the field of business and the projects carried out with appropriate communication tools to groups in and outside the field by supporting them with quantitative and qualitative data.
PO-8Leads in environments that require the resolution of problems related to the field of humanities; organizes personal, corporate and team work at the level of expertise
PO-9By introducing scientific, cultural and artistic developments in the field of humanities, it contributes to the process of becoming an information society of the society in which it lives and maintains it.
PO-10Gains effective oral and written communication skills in Turkish and English in academic and professional fields.
Learning Outcomes
LO-1Students identify and explain factors that influence and shape consumer behaviour.
LO-2Students demonstrate how knowledge of consumer behaviour can be applied to marketing.
LO-3Students appreciate how consumer behaviour research is conducted and translated into practical knowledge.
LO-4Students learn to think critically, independently, and creatively about consumer behaviour concepts and application.
LO-5Students identify examples of how marketers use their knowledge of consumer behaviour in their marketing strategies.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10