The main golas of this course is to provide students with quality,
organisational and people management skills and techniques to enable them to make
a significant contribution to an organisation’s quality policy.
Prerequisite(s)
-
Corequisite(s)
-
Special Requisite(s)
-
Instructor(s)
Assist. Prof. Dr. Erdal Yılmaz
Course Assistant(s)
-
Schedule
Wednesday / 18:30 - 21:30 / 4B-11/13
Office Hour(s)
MONDAY, 14.00 - 16.00
Teaching Methods and Techniques
Lecture and discussion
Principle Sources
Nicholas, J., 1998, Competitive Manufacturing Management, Irwin/McGraw Hill, USA.
Other Sources
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Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction
Oral presentation
2. Week
Framework and Barriers to TQM
Oral presentation
3. Week
TQM Principles
Oral presentation
4. Week
The seven traditional tools of quality
Oral presentation
5. Week
New management tools
Oral presentation, Case study
6. Week
Guest Speaker
Oral presentation, Case Study
7. Week
Quality of Design and Concurrent Engineering
Oral presentation
8. Week
Quality Function Deployment (QFD)
Oral presentation, Case study
9. Week
Six-sigma: applications to manufacturing and service sectors
Oral presentation, Case study
10. Week
Taguchi quality loss function
Oral presentation
11. Week
Guest Speaker
Oral presentation, Case study
12. Week
Quality Systems: ISO 9000 Concepts, Requirements and Benefits
Oral presentation
13. Week
Quality Systems: ISO 14000 - 22000 Concepts and Benefits
Oral presentation
14. Week
Quality System Case Stuides
Oral presentation, case study
15. Week
Final Exam
16. Week
Final Exam
17. Week
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
40
Final Exam
1
60
Program Outcomes
PO-1
Apply and analyze the mathematics, science and social knowledges into quality and production problems to achieve constructive solutions.
PO-2
Demonstrate a basic levels of understanding in related sciences (such as business, econmics, quantitative sciences, etc.) that serve basis for quality and production management and will be able to make use and apply them to achieve creative constructions into the field of quality and production management .
PO-3
Demonstrate a basic level of understanding in quality and production functions (such as total quality management, productions, marketing, accounting, finance, etc.) and will be able to mobilize, organize, interpret, criticize and construct the theoratical arguments in intercultural and human relations.
PO-4
Will be able to design, create and evaluate a quality and production management process in any functional stage, that complies with identified objectives.
PO-5
Identify and evaluate the relations in the field of quality and production management; describe the problems and present analytical solutions through modelling and interpreting to make criticical judgement (critical thinking)
PO-6
Will be able to apply the earned theoratical and practical quality and production management knowledge and abilities into reserach, practices and fieldstudies; analyze, formulate and assamble them to make critical judgement(analytical skills).
PO-7
Earn and demonstrate effective quality and production management communicative skills(verbal-unverbal/formal-informal).
PO-8
Develop effective individual study and teamwork in quality and production management and related fields.
PO-9
Earn and develop professional ethical reasoning and responsibility, and analyze the business situations and act ethically in his business career.
PO-10
Demonstrate and develop effective professional verbal and unverbal communication in Turkish.
Learning Outcomes
LO-1
Identify the purpose and TQM activities of quality management programs
LO-2
Use team techniques for problem solving
LO-3
Differentiate quality assurance and quality improvement
LO-4
Evaluate a quality management program within any organization
LO-5
Synthesize the essential organizational components, leadership and teamwork
necessary for quality management and improvement
