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Vocational School of Bussiness Administration
Banking and Insurance
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Banking and Insurance Main Page / Program Curriculum / Service Marketing in Banking and Insurance

Service Marketing in Banking and Insurance

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
IBS0583 Service Marketing in Banking and Insurance 2/0/0 DE Turkish 2
Course Goals The students learn what’s the economical and financial functions of insurance. They believe insurance is very important in economical growth and development market conditions Introduced by globalization in the context of changing conditions. They know what we can do for developing insurance production.
Prerequisite(s) Fundamentals of Insurance
Corequisite(s) -
Special Requisite(s) -
Instructor(s) Ögr. Gör. Emine Anık
Course Assistant(s)
Schedule The course has not been opened this semester.
Office Hour(s) Tuesday, İncirli, 4A03
Teaching Methods and Techniques Lecture, presentation, case studies
Principle Sources -Ö.F. Güven ve A.Öztürk, Bankacılık ve Sigortacılıkta Pazarlama, Beta Yayıncılık, 2014.

P. Kotler, Pazarlama 4.0, Optimist Yayıncılık, İstanbul, 2018
Other Sources Academic articles, magazines

İsmet Mucuk, Pazarlama İlkeleri, 2017, İstanbul 

 
Course Schedules
Week Contents Learning Methods
1. Week Introduction Digital Education
2. Week The Concept and Historical Development of Banking Digital Education
3. Week The Relation Between Marketing and Banking Digital Education
4. Week Marketing in Banking Digital Education
5. Week Banking Services and Qualifications of Services Digital Education
6. Week Pricing Digital Education
7. Week General Review Digital Education
8. Week Midterm exam Exam
9. Week Distribution in Banking Services Digital Education
10. Week Promotion in Banking Services Digital Education
11. Week Advertising and Personal Sales in Banking Services Digital Education
12. Week Public Relations and Customer Relations Management in Banking Services Digital Education
13. Week Customer Satisfaction in Banking Digital Education
14. Week Relationship between Insurance, Historical Development and Marketing Digital Education
15. Week Marketing Mix in Insurance Digital Education
16. Week Final Exam Exam
17. Week Final Exam Exam
Assessments
Evaluation tools Quantity Weight(%)
Final Exam 1 100


Program Outcomes
PO-1To know the responsibility about the position of their job in the field of banks and insurance companies.
PO-2To explain the importance of research and development issues of their related field by means of individual or group studies.
PO-3To understand the importance of follow-up the legislation in the field of profession.
PO-4To express the importance of the banking for national economy and businesses.
PO-5To do work of their related field by using computer. Store information and using stored information.
PO-6To take responsibility in the management levels.
PO-7Finding practical solutions against the problems to business activities and giving the right decision.
PO-8Assuming responsibility in finance and banking sector and after providing legal terms opened his/her own office on behalf of, train qualified manpower.
PO-9Analysis and interpretation balance sheet and income statement of a business.
PO-10To make Bank and insurance accounting.
PO-11Equipped in terms of customer relations and human resources
PO-12To receive general information in banking and insurance and be informed about the bank and insurance law.
PO-13To know camputer programmes well about of the profession.
PO-14To have knowledge about professional English in banking and insurance.
Learning Outcomes
LO-1The students learn what’s the economical and financial functions of insurance. They believe insurance is veriy importand in economical growth and development market conditions Introduced by globalization in the context of changing conditions.
LO-2They know what we can do for developing insurance production and they can effect Turkish Insurance Sector
LO-3 Explains the importance of banking and insurance and sectoral developments in terms of country and global perspective.
LO-4Explain the difference of insurance marketing from other goods and services marketing, and the effects of functions on economic growth and development.
LO-5Explains the difference of insurance production from marketing of other goods and services, the effects of production on socio-economic life and its importance
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13PO 14
LO 1
LO 2
LO 3
LO 4
LO 5