Associate Degree Programs
Vocational School of Bussiness Administration
Business Management
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TOTAL QUALITY MANAGEMENT

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
ISY0548 TOTAL QUALITY MANAGEMENT 2/0/0 DE 2
Course Goals
 To inform students about Quality Management, quality standards, total quality management, quality schemes of companies and quality improvement issues.
 
Prerequisite(s) Course Code Course Name…
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) Lecturer Tuğba ÇEDİKÇİ
Course Assistant(s)
Schedule The course has not been opened this semester
Office Hour(s) thursday, 09:00-10:45, 4A09
Teaching Methods and Techniques --Lecture, Practice
Principle Sources -Total Quality Management, Dr.Ahmet Yatkın NOBEL PUBLISHER
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week The Concept of Quality Visual and Auditory Skills
2. Week The Concept of Quality Visual and Auditory Skills
3. Week What is Management Visual and Auditory Skills
4. Week Introduction to Quality Management Visual and Auditory Skills
5. Week Introduction to Quality Management Visual and Auditory Skills
6. Week Total Quality Approach Visual and Auditory Skills
7. Week Total Quality Approach Visual and Auditory Skills
8. Week midterm exam exam
9. Week Research Excellence in Quality Visual and Auditory Skills
10. Week Research Excellence in Quality Visual and Auditory Skills
11. Week homework presentations Visual and Auditory Skills
12. Week homework presentations Visual and Auditory Skills
13. Week homework presentations Visual and Auditory Skills
14. Week final exam exam
15. Week
16. Week
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Homework / Term Projects / Presentations 1 40
Final Exam 1 20


Program Outcomes
PO-1PO 1. To have a basic knowledge in the field of Business Management
PO-2PO 2. To know organizational structure in the way of planning, organization, leadership and control mechanisms
PO-3PO 3. Recognizing human resources management and labor and social security legislations
PO-4PO 4. To be master in the legislations related to the business and take legal responsibility by taking basic legislations which shapes the regulatory framework of the business into account
PO-5PO 5. To take advantage of data collection techniques for problem solving and decision making
PO-6PO 6. To have a knowledge about basic methods used in accounting and business practices of these methods
PO-7PO 7. Identify the functions and implementations of marketing in business life, be able to conduct market research and use the marketing communication as required
PO-8PO 8. To have the knowledge about computers and relevant programs needed
PO-9PO 9. To be able to apply business processes and basic principles of project management techniques
PO-10PO 10. To have the ability of effective communication skills both orally and written
PO-11PO 11. To be able to make quality-oriented plans within business structure
PO-12PO 12. To be able to develop business analysis for targeting appropriate investments and follow-up
PO-13PO 13. To be able to take advantage of financial analysis techniques within business environment
PO-14PO 14. To be able to benefit from major numerical analysis methods and their implementations in business
PO-15PO 15. To follow the basic legislation related to the business and have a knowledge on basic law
PO-16PO 16. To have knowledge about Ataturk's Principles and Revolution History
PO-17PO 17. Recognize the basic principals and processes of production and sales management
PO-18PO 18. To have vocational knowledge of English in Business and Management
Learning Outcomes
LO-1Become informed about the total quality
LO-2 Quality and knowledge of marketing concept
LO-3Forming the infrastructure of quality management system.
LO-4 To have knowledge about total quality approaches.
LO-5To have knowledge about quality superiority research.
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17PO 18
LO 1
LO 2
LO 3
LO 4
LO 5