To prepare the student for practical and theoretical basis of English for the profession that is spoken in the tourism industry.
Prerequisite(s)
-
Corequisite(s)
-
Special Requisite(s)
The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)
DR. ÖĞR. ÜYESİ HİLAL GÜNDOĞAN
Course Assistant(s)
Schedule
İncirli Campus, Thursday, 13:00-14:50, 1B-08
Office Hour(s)
İncirli Campus, Thursday, 12:00-13:00, 4A-03
Teaching Methods and Techniques
-Lecture, Demonstration, Learning Through Presentation, Problem Based Learning, Question&Answer
Principle Sources
-Tekir, S. (2012). Tourism English forVocational Schools (Ed. Breton, Michel), İstanbul: Gündüz Eğitim ve Yayıncılık.
Dubicka, IwonnaandO’Keeffe, Margaret (2004) ‘English for International Tourism – Pre-intermediate’ – Longman.
Other Sources
-
Course Schedules
Week
Contents
Learning Methods
1. Week
Introduction To The Hospitality Industry
Visual and Audio Lecture. Question Answer Management
2. Week
Introducing Hotel Departments ; Front Office
Visual and Audio Lecture. Question Answer Management
3. Week
Introducing Hotel Departments ; HouseKeepings
Visual and Audio Lecture. Question Answer Management
4. Week
Introducing Hotel Departments Marketing And Sales Department
Visual and Audio Lecture. Question Answer Management
5. Week
Introducing Hotel Departments Food And Beverage Department
Visual and Audio Lecture. Question Answer Management
6. Week
Hotel CheckIn/ CheckOuts
Visual and Audio Lecture. Question Answer Management
7. Week
Midterm
8. Week
Hotel Facilities
Visual and Audio Lecture. Question Answer Management
9. Week
Describing Hotels
Visual and Audio Lecture. Question Answer Management
10. Week
Staff Positions And Duties, Job Decriptions
Visual and Audio Lecture. Question Answer Management
11. Week
Bathroom & Porter
Visual and Audio Lecture. Question Answer Management
12. Week
Services in a Hotel
Visual and Audio Lecture. Question Answer Management
13. Week
Location Of Facilities
Visual and Audio Lecture. Question Answer Management
14. Week
The Hotel Bedroom
Visual and Audio Lecture. Question Answer Management
15. Week
16. Week
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
30
Attendance
1
20
Final Exam
1
50
Program Outcomes
PO-1
Communicating with the Guest
PO-2
Making Accommodation Services in Professional Foreign Language and Providing Information to Guests.
PO-3
Managing Human Resources, Introducing Professional Ethics, Explaining the Principles of Hotel Management
PO-4
Explaining Basic Travel-Tourism Concepts, Introducing Tourism's Impact on Economy
PO-5
Guiding in the execution of the front office services, guest check in / check out the process, to carry out transactions, to carry out the transfer operations, to carry out the reporting operations
PO-6
Fulfilling the Obligations Regarding Tourism Legislation, Making Correspondence with the Ministry
PO-7
Preparing the floor for floor services, floor control, cleaning services in housekeeping
PO-8
Introducing the Coastal Region of Turkey, to promote Turkey's Central Regions
PO-9
Understanding Marketing in Tourism
PO-10
Applying Quality Management Systems, Developing Yourself Using IT Facilities
PO-11
First aid to the patient / injured in emergencies
Learning Outcomes
LO-1
They will be able to master the English spoken in the industry by learning the practical English terms for tourism on a practical and theoretical basis
LO-2
Students will improve their English, speaking skills
LO-3
Students will improve their English, writing skills
LO-4
Students will be able to use communication skills
LO-5
Students will effectively become involved in the tourism literature
