Associate Degree Programs
Vocational School of Bussiness Administration
Ground-Handling Services Management in Aviation
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Crisis and Stress Management

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
HHU0587 Crisis and Stress Management 2/0/0 DE TURKÇE 2
Course Goals
 To explain how to manage the crisis and the ways of coping with stress in business life by introducing the factors that cause stress.
Prerequisite(s) HHU0587 Crisis and Stress Management
Corequisite(s) Crisis and Stress Management
Special Requisite(s) Attendance, following Cats Platform
Instructor(s) ÖĞR.GÖR.KUBRA ÖZTURK, ÖĞR.GÖR.KUBRA ÖZTURK
Course Assistant(s)
Schedule Thursday, 12:00-14:45, Incirli Campus 3A-01
Office Hour(s) Nur BUDAKLIER Wednesday 13:45-14.45, Incirli Campus 3A-04
Teaching Methods and Techniques -Lecture, discussion, brainstorming
Principle Sources -KRİZ VE STRES YÖNETİMİ YRD Doç. DR HASAN TUTAR


-KRİZ VE STRES YÖNETİMİ Dr. Ali Şahin ÖRNEK  Dr. Şule AYDIN

Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week Crisis: Sources, types Lecture
2. Week Crisis management Lecture
3. Week Recognizing the factors causing crisis Lecture
4. Week Crisis management process Lecture
5. Week Developing adaptation mechanism Lecture
6. Week Stress factors and crisis Lecture
7. Week Mid-Term
8. Week Organizational stress I Lecture
9. Week Organizational stress II Lecture
10. Week Effects of stres on the individual and the organization I Lecture
11. Week Effects of stres on the individual and the organization II Lecture
12. Week Coping with stress as a ındividual and as an organization I Lecture
13. Week Coping with stress as a ındividual and as an organization II Lecture
14. Week DKBY methods Lecture
15. Week Final Exam Exam
16. Week Final Exam Exam
17. Week
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1Having information about civilian aviation
PO-2Having information about floor services in aviation
PO-3Having information about ecenomics and business areas
PO-4Having information about numerical process
PO-5Using foreign language effectively
PO-6Using Turkish effectively
PO-7Assimilate Ataturk’s principles and revolutions
PO-8Having information about basic law
PO-9Having information about feasts and catering services
PO-10Having information about service
Learning Outcomes
LO-1To have knowledge about the concept, scope and characteristics of the crisis
LO-2To have knowledge about the Crisis Management process
LO-3Developing awareness of the impact of Social Media on the crisis
LO-4To have knowledge about the concept and sources of stress
LO-5Learning methods of coping with stress
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10
LO 1
LO 2
LO 3
LO 4
LO 5