Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
HHU0538		Service Marketing	2/0/0	DE	TURKÇE	2

Course Goals
Prerequisite(s)	-
Corequisite(s)	-
Special Requisite(s)	The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s)	Lecturer Pelin Fatma Tuna
Course Assistant(s)
Schedule	THIS COURSE WAS NOT OFFERED IN THE 2023 2024 FALL SEMESTER
Office Hour(s)	THIS COURSE WAS NOT OFFERED IN THE 2023 2024 FALL SEMESTER
Teaching Methods and Techniques	-
Principle Sources	-
Other Sources	-

Course Schedules
Week	Contents	Learning Methods
1. Week
2. Week
3. Week
4. Week
5. Week
6. Week
7. Week
8. Week
9. Week
10. Week
11. Week
12. Week
13. Week
14. Week
15. Week
16. Week
17. Week

Assessments
Evaluation tools	Quantity	Weight(%)
Midterm(s)	1	40
Final Exam	1	60

Program Outcomes PO-1 Having information about civilian aviation PO-2 Having information about floor services in aviation PO-3 Having information about ecenomics and business areas PO-4 Having information about numerical process PO-5 Using foreign language effectively PO-6 Using Turkish effectively PO-7 Assimilate Ataturk’s principles and revolutions PO-8 Having information about basic law PO-9 Having information about feasts and catering services PO-10 Having information about service

Learning Outcomes

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10