Course Code	Semester	Course Name	LE/RC/LA	Course Type	Language of Instruction	ECTS
HHU0548		TOTAL QUALITY MANAGEMENT	2/0/0	DE	TURKÇE	2

Course Goals
Prerequisite(s)
Corequisite(s)
Special Requisite(s)
Instructor(s)	Öğr.Gör Tuğba Çedikçi GÜLTAŞ
Course Assistant(s)
Schedule
Office Hour(s)
Teaching Methods and Techniques
Principle Sources
Other Sources

Course Schedules
Week	Contents	Learning Methods

Assessments
Evaluation tools	Quantity	Weight(%)

Program Outcomes PO-1 Having information about civilian aviation PO-2 Having information about floor services in aviation PO-3 Having information about ecenomics and business areas PO-4 Having information about numerical process PO-5 Using foreign language effectively PO-6 Using Turkish effectively PO-7 Assimilate Ataturk’s principles and revolutions PO-8 Having information about basic law PO-9 Having information about feasts and catering services PO-10 Having information about service

Learning Outcomes

Course Assessment Matrix:

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10