Undergraduate
Faculty of Arts and Design
Communication Arts
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Consumer Behaviour

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
ISN5104 5 Consumer Behaviour 2/0/0 CC Turkish 4
Course Goals
The aim of the course, to define the information learned, to express information in different ways, to present with projects. Also purpose of course is read the topics to be analyzed to provide step-by-step, interpretation, critique and evaluation.
Prerequisite(s) None
Corequisite(s) None
Special Requisite(s) None
Instructor(s) ProfessorCeyda Deneçli Arıbakan
Course Assistant(s)
Schedule Thursday, 13:00-14:45, Ataköy Campus, ZA-2
Office Hour(s) Thursday, 13:00-14:45, Ataköy Campus, ZA-2
Teaching Methods and Techniques @font-face { font-family: "MS 明朝"; }@font-face { font-family: "Verdana"; }@font-face { font-family: "Verdana"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Cambria; }.MsoChpDefault { font-family: Cambria; }div.WordSection1 { page: WordSection1; }

The course will be taught as 100% Synchronous in virtual classrooms opened in Istanbul Kultur University Cats System.

Lecture, Case Studies, Class Discussion
Principle Sources Erdoğan Koç, Tüketici Davranışları ve Pazarlama Stratejileri, Seçkin Yayıncılık, 4.Baskı,2012.
Other Sources Michael R. Solomon, Gary Bamossy, Soren Askergaard ve Margaret K. Hogg, Consumer Behaviour A European Perspective, Pearson Education, 4.Edition, 2010.
Course Schedules
Week Contents Learning Methods
1. Week The basic concepts of the marketing Part I Lecture, cases, class discussions
2. Week The basic concepts of the marketing Part II Lecture, cases, class discussions
3. Week Introduction to consumer behavior Lecture, cases, class discussions
4. Week Perception and its effects on consumer behavior Lecture, cases, class discussions
5. Week Motivation and its effects on consumer behavior Lecture, cases, class discussions
6. Week Personality and its effects on consumer behavior Lecture, cases, class discussions
7. Week Learning and its effects on consumer behavior Lecture, cases, class discussions
8. Week Attitudes and its effects on consumer behavior Lecture, cases, class discussions
9. Week Midterm Exam
10. Week Reference groups, family and their effects on consumer behavior Lecture, cases, class discussions
11. Week Social class and their effects on consumer behavior Lecture, cases, class discussions
12. Week Culture, life-style and their effects on consumer behavior Lecture, cases, class discussions
13. Week Consumer Decision Making Process Lecture, cases, class discussions
14. Week Marketing Communication,Digital revolution and its effects on consumer behavior, Ethics and consumer behavior Lecture, cases, class discussions
15. Week Evaluation Evaluation
16. Week Evaluation Evaluation
17. Week Evaluation Evaluation
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1Students will be able to define the concepts of communication, art, culture and others on the field and to associate the acquired theoretical information with the practices in the sector.
PO-2To gain the success on the field they will acquire the must theoretical acquisitions and they will be able to make creative designs by learning the quantitative and qualitative methods of the field.
PO-3By understanding developments of the subjects like communication, media, culture and art in their historical processes students will be able to evaluate the changes and results in the field related to cultural, social and technological improvements.
PO-4They will observe the technological, cultural and social improvements and will be able to practice these changes in the field.
PO-5They will be able to analysis the subjects they read, perceived and understand.
PO-6Students will embrace contemporary academic and professional approaches on communication and design and will be able to adapt them to their works.
PO-7By improving their research skills, students will be able to bring together different information sources and communication channels, thus developing creative communication strategies.
PO-8 By improving their skills on management and leadership they will be able organize their time and sources effectively.
PO-9They will develop detailed and must knowledge in the main professional fields like advertisement writership, customer representative, brand manager, communication strategist and communication consultancy.
PO-10Students will generate communication strategy in certain subjects and realize every related works.
PO-11They will work creatively, freely and flexibly in their personal lines.
PO-12Students will be able to provide and amass the necessary ideas and knowledge to give their projects a more effective and convincing formation in written, verbal or other ways.
PO-13During a relation with target group in a work they will be promoters who are encouraging the team work.
PO-14Students will be able to use necessary items and equipments of their profession in exact time and place and will practice their projects on time.
PO-15They will improve solutions to problems in the communication process and able to use their initiatives.
Learning Outcomes
LO-1Learning the relationship between the marketing and consumer behavior
LO-2Know the relationship between the ethics and affecting consumer behavior
LO-3Learning the personal factors that affect the consumer behavior
LO-4Learning the social factors that affect the consumer behavior
LO-5Having information about the consumer decision making process
LO-6Learning the communication process and consumer behavior
LO-7Understanding the effects of digital age on consumer decision making process and consumer behavior
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13PO 14PO 15
LO 1
LO 2
LO 3
LO 4
LO 5
LO 6
LO 7