Undergraduate
Faculty of Arts and Design
Communication Arts
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Reputation Management

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
ISN5210 Reputation Management 2/0/0 DE Turkish 3
Course Goals
To state the importance of reputation, image and perception concepts for institutions. To understand the functioning of public relations activities in terms of the reputation of institutions.
Prerequisite(s) None
Corequisite(s) None
Special Requisite(s) None
Instructor(s) Lecturer İrem Aydoğdu
Course Assistant(s)
Schedule Friday, 14:00-15:45, Ataköy Campus 3B-02
Office Hour(s) Friday, 14:00-15:45, Ataköy Campus 3B-02
Teaching Methods and Techniques  

Teaching of lessons, discussion on subjects, corroboration of the teachings with homeworks.
Principle Sources -Reputation Management, Sabrina Helm, Kerstin Liehr Gobbers, Christopher Storck

-Kurumsal İletişim, Joep Cornelissen

- Kurumsal İtibar Yönetimi, Seda Kayapalı Yıldırım

- Halkla İlişkiler nedir?, Filiz Balta Peltekoğlu

Other Sources  Lecture notes, articles, theses
Course Schedules
Week Contents Learning Methods
1. Week The concept of reputation and corporate reputation Oral Lecture, Sampling
2. Week Reputation related concepts (Corporate identity, corporate communication, corporate culture, corporate image) Oral Lecture, Sampling
3. Week Reputation criteria Oral Lecture, Sampling
4. Week Importance and benefits of corporate reputation Oral Lecture, Sampling
5. Week Crisis and corporate reputation management Oral Lecture, Sampling
6. Week Public relations and reputation management Oral Lecture, Sampling
7. Week Impact on corporate reputation and stakeholder relations Oral Lecture, Sampling
8. Week Midterm Exam Midterm Exam
9. Week Successful and effective reputation management in institutions Oral Lecture, Sampling
10. Week Corporate social responsibility and reputation relationship Oral Lecture, Sampling
11. Week The effect of digitalization on corporate reputation management Oral Lecture, Sampling
12. Week Measuring reputation Oral Lecture, Sampling
13. Week Student samples in terms of Reputation Management practices Oral Lecture, Sampling
14. Week General repetition. Oral Lecture, Sampling
15. Week Assesment Assesment
16. Week Assesment Assesment
17. Week Assesment Assesment
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 30
Homework / Term Projects / Presentations 1 20
Final Exam 1 50


Program Outcomes
PO-1Students will be able to define the concepts of communication, art, culture and others on the field and to associate the acquired theoretical information with the practices in the sector.
PO-2To gain the success on the field they will acquire the must theoretical acquisitions and they will be able to make creative designs by learning the quantitative and qualitative methods of the field.
PO-3By understanding developments of the subjects like communication, media, culture and art in their historical processes students will be able to evaluate the changes and results in the field related to cultural, social and technological improvements.
PO-4They will observe the technological, cultural and social improvements and will be able to practice these changes in the field.
PO-5They will be able to analysis the subjects they read, perceived and understand.
PO-6Students will embrace contemporary academic and professional approaches on communication and design and will be able to adapt them to their works.
PO-7By improving their research skills, students will be able to bring together different information sources and communication channels, thus developing creative communication strategies.
PO-8 By improving their skills on management and leadership they will be able organize their time and sources effectively.
PO-9They will develop detailed and must knowledge in the main professional fields like advertisement writership, customer representative, brand manager, communication strategist and communication consultancy.
PO-10Students will generate communication strategy in certain subjects and realize every related works.
PO-11They will work creatively, freely and flexibly in their personal lines.
PO-12Students will be able to provide and amass the necessary ideas and knowledge to give their projects a more effective and convincing formation in written, verbal or other ways.
PO-13During a relation with target group in a work they will be promoters who are encouraging the team work.
PO-14Students will be able to use necessary items and equipments of their profession in exact time and place and will practice their projects on time.
PO-15They will improve solutions to problems in the communication process and able to use their initiatives.
Learning Outcomes
LO-1Will be able to define all kinds of concepts related to Reputation Management.
LO-2Will be able to evaluate the change and outcomes of Perception Management in historical process.
LO-3Will be aware of Reputation Management and Implementations and will be able to express him/herself.
LO-4Will have command of Reputation Management field and will be able to use and interpret concepts and events and implementations in his/her own sentences.
LO-5Will be knowledgeable and able to be distinguishing about how the Reputation Management implementations has appeared on visual and print media in the past and today, will be determining differences and similarities
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10PO 11PO 12PO 13PO 14PO 15
LO 1
LO 2
LO 3
LO 4
LO 5