Service Science Management and Engineering (SSME) has been defined as the application of science, management, and engineering disciplines to tasks that one organization beneficially performs for and with another. SSME is an area of expertise, which can be placed at the interface of software service systems and new globe-spanning business processes. It is especially interesting to disciplines which involve both business and information technology.
Prerequisite(s)
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Corequisite(s)
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Special Requisite(s)
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Instructor(s)
Merve
Course Assistant(s)
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Schedule
The course is not opened for this semester.
Office Hour(s)
The course is not opened for this semester.
Teaching Methods and Techniques
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Principle Sources
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Other Sources
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Course Schedules
Week
Contents
Learning Methods
1. Week
Overview of Service Science, Management and Engineering
Oral presentation, Laboratory
2. Week
Servitization Strategy: Priorities, capabilities, and organizational features
Oral presentation, Laboratory
3. Week
Supply Chain Finance: Concept and Modeling
Oral presentation, Laboratory
4. Week
Designing and Assessing Participatory Public Services for Emerging Markets
Oral presentation, Laboratory
5. Week
Recommendation Algorithms for Implicit Information
Oral presentation, Laboratory
6. Week
Online Strategies for Optimizing Medical Supply in Disaster Scenarios
Oral presentation, Laboratory
7. Week
Midterm
Midterm
8. Week
Evaluating Traffic Signal Control Systems Based on Artificial Transportation Systems
Oral presentation, Laboratory
9. Week
An Approach to Optimize Police Patrol Activities Based on the Spatial Pattern of Crime Hotspots
Oral presentation, Laboratory
10. Week
Bus Arrival Prediction and Trip Planning for Better User Experience and Services
Oral presentation, Laboratory
11. Week
Mass Customization Manufacturing and Its Application for Mobile Phone Production
Oral presentation, Laboratory
12. Week
Cloud of Health for Connected Patients
Oral presentation, Laboratory
13. Week
Service Modeling Optimization and Service Composition QoS Analysis
Oral presentation, Laboratory
14. Week
Urban Traffic Management System Based on Ontology and Multiagent System
Oral presentation, Laboratory
15. Week
16. Week
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
40
Homework / Term Projects / Presentations
1
20
Final Exam
1
40
Program Outcomes
PO-1
Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems.
PO-2
Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose.
PO-3
Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.)
PO-4
Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively.
PO-5
Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems.
PO-6
Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually.
PO-7
Ability to communicate effectively, both orally and in writing; knowledge of a minimum of one foreign language.
PO-8
Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself.
PO-9
Awareness of professional and ethical responsibility.
PO-10
Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development.
PO-11
Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions.
Learning Outcomes
LO-1
the adaptation and application of systems and industrial engineering concepts, methodologies, and quality-control processes to service functions and businesses
LO-2
the integration of technological research and social science, management, and policy research
LO-3
the education and training of engineering and science graduates prepared to deal with management, policy, and social issues
