Undergraduate
Faculty of Economic and Administrative Sciences
International Trade
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QUALITY MANAGEMENT

Course CodeSemester Course Name LE/RC/LA Course Type Language of Instruction ECTS
UTC0149 QUALITY MANAGEMENT 2/0/0 DE TURKISH 4
Course Goals
 The main objective of the lecture is to provide students with quality skills and techniques to enable them to make a significant contribution to an organisation’s quality policy.
Prerequisite(s) Course Code Course Name…
Corequisite(s) Course Code Course Name…
Special Requisite(s) The minimum qualifications that are expected from the students who want to attend the course.(Examples: Foreign language level, attendance, known theoretical pre-qualifications, etc.)
Instructor(s) Professor Ali Şen
Course Assistant(s)
Schedule The course is not offered this semester.
Office Hour(s)
Teaching Methods and Techniques -Lecture and discussion
Principle Sources -Nicholas, J., 1998, Competitive Manufacturing Management, Irwin/McGraw Hill, USA
Other Sources -
Course Schedules
Week Contents Learning Methods
1. Week Introduction Oral presentation
2. Week TQM Concepts and Barriers Oral presentation
3. Week Contributions of Deming, Juran and Crosby Oral presentation
4. Week TQM Principles Oral presentation
5. Week The Seven Traditional Tools of Quality Oral presentation
6. Week The Seven Traditional Tools of Quality - Examples Oral presentation
7. Week New Management Tools Oral presentation
8. Week New Management Tools - Examples Oral presentation
9. Week Quaity of Design - Concurrent Engineering Oral presentation
10. Week Quality Function Deployment (QFD) Oral presentation
11. Week QFD applications Oral presentation
12. Week Quality Inspection and Statistical Sampling Oral presentation
13. Week Statistical Process Control Oral presentation
14. Week Systems for Eliminating Defects Oral presentation
15. Week Final Exam
16. Week Final Exam
17. Week Final Exam
Assessments
Evaluation tools Quantity Weight(%)
Midterm(s) 1 40
Final Exam 1 60


Program Outcomes
PO-1OP-1. Comprehends both theoretical and applied subjects in international trade at the advanced level, and uses his/her knowledge when necessary.
PO-2OP-2. Analyses basic concepts and data related to International Trade and Economics by scientific methods, interprets those with analytically, and evaluates those with regard to economic issues.
PO-3OP-3. Express his/her thoughts, comments and evaluations related to International Trade discipline both in written and oral forms.
PO-4OP-4. Defines current problems, and proposes solutions which are supported by evidence and research based quantitative and qualitative data.
PO-5OP-5. Inspects how public and private sector enterprises engaged in trade activities operates in practice, and evaluates the continuities and the dynamism in these sectors.
PO-6OP-6. Defines and tracks local, regional (such as European Union or Middle East) and global issues from the point of political economics, and relates these issues to each other.
PO-7OP-7. Possesses sufficient knowledge in other disciplines related to International Trade (such as Economics, Finance, International Business and Law), and reports this information.
PO-8OP-8. Follows publications and research in International Trade, Globalisation and Financial Systems in the English language, and communicates with his/her colleagues internationally.
PO-9OP-9. Uses a second language (Russian, Chinese, etc.) at the intermediate level.
PO-10OP-10. Possesses ethical principles and scientific values in collection, interpretation and release of data.
Learning Outcomes
LO-1Knowledge of the purpose and TQM activities of quality management programs
LO-2Understanding of team techniques for problem solving.
LO-3Differentiate quality assurance and quality improvement
LO-4Evaluate a quality management program within any organization
LO-5Comprehension of the essential organizational components, leadership and teamwork necessary for quality management and improvement
Course Assessment Matrix:
Program Outcomes - Learning Outcomes Matrix
 PO 1PO 2PO 3PO 4PO 5PO 6PO 7PO 8PO 9PO 10