The aim of Total Quality Management, contributing to our success, our successwaiting to benefit everyone, ourselves, our families, our company, subsidiarysanayiimiz, our customers, our shareholders and for our country in general is to be happy, so should be considered together with social partners in their efforts of continuous improvement. Within the organization a consistent, honest, openrelationship based on data from the establishment of Total Quality Management,according to the mode of operation is based on a participatory and co-operation,should be priority for all employees to improve these relations.
Prerequisite(s)
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Corequisite(s)
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Special Requisite(s)
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Instructor(s)
Lecturer Tuğba Çedikçi Fener
Course Assistant(s)
Schedule
TUESDAY, 12:00-13:50 İNCİRLİ CAMPÜS 3B04
Office Hour(s)
TUESDAY, 12:00-13:50 İNCİRLİ CAMPÜS 3B04
Teaching Methods and Techniques
Lecture, examples and practices.
In the fall term of 2020-2021 Academic Year, although that lesson has been planned in a formal learning way in advance, it has been decided to practice digital distant learning (online sessions) method rather than formal learning method because of the COVID-19 for the lesson regarding the recommendations by Council of Higher Education. Theoretical parts of the lesson will be given via system of CATs V3.0 and supported by academic and sectoral webinars. If it is possible, applied courses about the lesson will be given via system of CATs V3.0, digitally too. If it is not, they will be given in a way of hybrid model altern
Principle Sources
--Total Quality Management, Dr.Ahmet Yatkın NOBEL PUBLISHER
Other Sources
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Course Schedules
Week
Contents
Learning Methods
1. Week
Quality Concepts and Total Quality Management Introduction
expression
2. Week
The main aims of TQM, Components, Process management, Quality Measurement Methods
expression
3. Week
Leadership and Management
expression
4. Week
Required Qualifications leaders
expression
5. Week
Strategic Planning, Homework Subjects delivery to students
expression
6. Week
Performance Management Concept
expression
7. Week
The concept of Quality Circles
expression
8. Week
Midterm Exam
Midterm Exam
9. Week
Factors in the Success of TQM
expression
10. Week
Homework presentation
presentation
11. Week
Homework presentation
presentation
12. Week
Homework presentation
presentation
13. Week
Homework presentation
presentation
14. Week
Homework presentation
presentation
15. Week
Final Exam
Final Exam
16. Week
Final Exam
Final Exam
17. Week
Final Exam
Final Exam
Assessments
Evaluation tools
Quantity
Weight(%)
Midterm(s)
1
20
Homework / Term Projects / Presentations
1
40
Attendance
1
10
Final Exam
1
30
Program Outcomes
PO-1
PO 1. To have knowledge about logistics operations and the basic legislation
PO-2
PO 2. To have knowledge about the politics, corporations and the developments in logistics.
PO-3
PO 3. To have knowledge about the economical life and the basic features of the enterprises that take place in logistics sector.
PO-4
PO 4. To have knowledge about the documents that are used in logistics and how to prepare them.
PO-5
PO 5. To have knowledge about the new marketing and sales techniques and the principles of opening to new markets.
PO-6
PO 6. To have knowledge and consciousness about the job security, worker health and environment protection in logistics sector.
PO-7
PO 7. To have knowledge and consciousness about the basic legal attainments, social responsibility, ethics and social security rights in logistics.
PO-8
PO 8. To be involved in communication network in logistics sector and follow the developments.
PO-9
PO 9. To have the ability to analyse complicated problems through the applied education in logistics and to have well rounded point of view.
PO-10
PO 10. To have the ability to use theoretical methods that are learned in planning and decision making.
PO-11
Po 11. To have the ability to comment and evaluate the classical and current theories by taking into account the developments in logistics and supply chain areas.
PO-12
PO 12. To have the basic knowledge about foreign trade and customs legislation
PO-13
PO 13. To have knowledge about relationship between foreign trade and logistics management.
PO-14
PO 14. To have basic knowledge in at least one foreign language
Learning Outcomes
LO-1
TQM in practice the theoretical knowledge of the equipment will have to reflect
LO-2
Process Management will have.
LO-3
customer-oriented thinking will be capable of.
LO-4
Quality assurance systems will be qualified to apply.
