To inform students about quality management, quality standards, total quality management, quality schemes of companies and quality development issues.
Prerequisite(s)
-
Corequisite(s)
-
Special Requisite(s)
-
Instructor(s)
Lecturer Tuğba Çedikçi
Course Assistant(s)
Schedule
Tuesday 09:00 - 10:50 - CATS
Office Hour(s)
CATS Meetings
Teaching Methods and Techniques
-Oral Expression, Presentation, Project
Principle Sources
-Total Quality Management, Dr.Ahmet Yatkın NOBEL PUBLISHER
- ISO 9001:2015 Quality Management System Standard, TSE
- Integrated Management System, Metin Yurtsever Cinius Publications
- The Deming Management Method, Mary Walton
- Out Of The Crisis, W. Edwards Deming,
Other Sources
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Course Schedules
Week
Contents
Learning Methods
1. Week
The Concept of Quality
Oral Expression
2. Week
The Concept of Quality
Oral Expression
3. Week
What is Management
Oral Expression
4. Week
Introduction to Quality Management
Oral Expression
5. Week
Total Quality Approaches - Pioneers
Oral Expression
6. Week
Total Quality Approaches - Pioneers
Oral Expression
7. Week
Quality Understanding in the Market
Oral Expression
8. Week
Midterm Exam
Midterm Exam
9. Week
Quality Superiority Research
Presentation
10. Week
Homework - Presentation
Presentation
11. Week
Homework - Presentation
Presentation
12. Week
Homework - Presentation
Presentation
13. Week
Homework - Presentation
Presentation
14. Week
Final Exam
Final Exam
15. Week
16. Week
17. Week
Assessments
Evaluation tools
Quantity
Weight(%)
Homework / Term Projects / Presentations
1
20
Quiz
1
20
Final Exam
1
60
Program Outcomes
PO-1
P O 1. To have basic knowledge about Public Relations and Advertising
PO-2
P O 2. To have basic knowledge about Human Resources
PO-3
P O 3. To have basic knowledge about Marketing
PO-4
P O 4. To have basic knowledge about Aesthetic Arts and Fine Arts
PO-5
P O 5. To have basic knowledge about information technology
PO-6
P O 6. To have basic knowledge about Law
PO-7
P O 7. To have basic knowledge about Project Management
PO-8
P O 8. To have knowledge on Atatürk Principles and Revolution History
PO-9
P O 9. To have professional English on Communication
PO-10
P O 10. To have knowledge about effective Turkish Language
PO-11
P O 11.To have knowledge about communication
PO-12
P 0 12.To have knowledge about business functions
Learning Outcomes
LO-1
1. To have knowledge about total quality
LO-2
2. To have knowledge about quality and marketing concept
LO-3
3. Establishing the infrastructure of the quality management system
LO-4
4. To be able to define international quality standards and systems
